Bloomingdale's

Client Specialist

Bloomingdale's

Bridgewater, NJ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a people person with a passion for fashion? Do you thrive in a fast-paced and dynamic environment? If so, Bloomingdale's is looking for a Client Specialist to join our team. As a Client Specialist, you will be responsible for providing exceptional customer service and building lasting relationships with our valued clients. We are seeking individuals who are fashion-forward, detail-oriented, and possess excellent communication skills. If this sounds like you, we would love for you to apply and become a part of our Bloomingdale's family.

  1. Provide exceptional customer service to all clients, both in person and over the phone.
  2. Build and maintain strong relationships with clients through effective communication and personalized service.
  3. Stay up-to-date on current fashion trends and product knowledge to assist clients with their purchases.
  4. Utilize strong interpersonal skills to connect with clients and identify their individual needs and preferences.
  5. Meet and exceed sales goals by actively promoting and selling Bloomingdale's merchandise to clients.
  6. Maintain a professional and polished appearance at all times, reflecting the high standards of Bloomingdale's brand.
  7. Assist with merchandise displays and store visuals to create an inviting and visually appealing shopping environment for clients.
  8. Process transactions accurately and efficiently, including handling cash, credit, and gift card payments.
  9. Collaborate with other team members to ensure a seamless and positive shopping experience for all clients.
  10. Continuously seek out opportunities to improve and enhance the client experience, such as suggesting new products or services.
  11. Handle and resolve any client complaints or concerns in a timely and professional manner.
  12. Adhere to all company policies and procedures, including those related to sales, customer service, and inventory management.
  13. Maintain a clean and organized work area, including the sales floor, fitting rooms, and back stock areas.
  14. Attend and actively participate in training sessions and meetings to stay informed on new products, services, and company policies.
  15. Uphold the values and image of Bloomingdale's by providing a positive and welcoming atmosphere to all clients.
Where is this job?
This job is located at Bridgewater, NJ, USA
Job Qualifications
  • Strong Communication Skills: A Client Specialist At Bloomingdale's Should Possess Excellent Communication Skills To Effectively Interact With Customers, Understand Their Needs And Provide Them With The Best Possible Service.

  • Customer Service Experience: Prior Experience In Customer Service Roles Is Essential For A Client Specialist At Bloomingdale's. This Includes Skills In Handling Customer Complaints, Resolving Issues And Providing Exceptional Service.

  • Sales Experience: A Successful Client Specialist Should Have A Proven Track Record In Sales. This Includes The Ability To Identify Selling Opportunities, Upsell And Cross-Sell Products, And Meet Sales Targets.

  • Knowledge Of Fashion And Retail Industry: A Good Understanding Of The Fashion And Retail Industry Is Crucial For A Client Specialist At Bloomingdale's. This Includes Knowledge Of Current Trends, Brands, And Products To Assist Customers In Making Informed Purchasing Decisions.

  • Multitasking And Time Management Skills: As A Client Specialist, One Must Be Able To Handle Multiple Tasks Simultaneously While Maintaining A High Level Of Customer Service. Time Management Skills Are Essential In Meeting Deadlines And Managing Busy Workloads In A Fast-Paced Retail Environment.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Sales Support

  • Visual merchandising

  • Problem-Solving

  • Upselling

  • retail operations

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Networking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Specialist in Bridgewater, NJ, USA is between $45,000 to $60,000 per year. However, this can vary depending on factors such as the specific industry, company size, and level of experience. Additionally, location can also play a role in salary range, with larger cities typically offering higher salaries due to the cost of living. It is important to research the specific company and job market to get a more accurate salary range for a Client Specialist in Bridgewater, NJ.

Additional Information
Bloomingdale's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Bloomingdale's

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.

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