Bloomingdale's

Fulfillment Support Supervisor

Bloomingdale's

San Jose, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and organized individual looking for a leadership role in a dynamic retail environment? Look no further than Bloomingdale's! We are currently seeking a Fulfillment Support Supervisor to join our team and help drive our success in providing exceptional customer service and fulfilling online orders. As a key member of our team, you will oversee and guide a team of fulfillment associates to ensure timely and accurate fulfillment of orders. We are seeking a candidate with strong communication skills, a passion for customer satisfaction, and a proven track record of supervisory experience. If you are ready to take your career to the next level with a renowned retailer, apply now!

  1. Oversee and manage a team of fulfillment associates to ensure efficient and timely fulfillment of online orders.
  2. Train and onboard new team members, ensuring they are equipped with the necessary skills and knowledge to excel in their roles.
  3. Monitor and track team performance, providing feedback and coaching as needed to ensure high levels of productivity and accuracy.
  4. Act as a role model and leader, motivating and inspiring team members to deliver exceptional customer service and meet fulfillment goals.
  5. Collaborate with other departments, such as customer service and inventory management, to resolve any issues or challenges that may arise in the fulfillment process.
  6. Maintain a thorough understanding of Bloomingdale's products, policies, and procedures in order to effectively guide and support the team.
  7. Create and implement strategies to improve fulfillment processes and streamline operations.
  8. Ensure compliance with safety procedures and protocols to maintain a safe working environment for all team members.
  9. Communicate regularly with upper management to provide updates on team performance and identify areas for improvement.
  10. Uphold Bloomingdale's high standards of customer service and represent the brand positively at all times.
Where is this job?
This job is located at San Jose, CA, USA
Job Qualifications
  • Minimum Of 3-5 Years Of Supervisory Experience In A Retail Or E-Commerce Fulfillment Environment.

  • Strong Knowledge Of Inventory Management And Fulfillment Processes, Including Experience With Warehouse Management Systems.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Lead And Motivate A Team.

  • Proven Track Record Of Meeting And Exceeding Productivity And Efficiency Targets.

  • Familiarity With Bloomingdale's Products And Brand, As Well As A Passion For Delivering Exceptional Customer Service.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Quality

  • Product knowledge

  • Problem Solving

  • Organizational Skills

  • Conflict Resolution

  • customer service

  • Order Processing

  • Team Leadership

  • Order Tracking

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Fulfillment Support Supervisor in San Jose, CA, USA is $50,000 - $80,000 per year. This can vary depending on the specific company, experience level, and other factors.

Additional Information
Bloomingdale's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeMay 22nd, 2025
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About Bloomingdale's

Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.

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