British Airways

Frequently Asked Questions about British Airways Careers

Looking for more information about British Airways, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

How do I apply for a job with British Airways?

To apply for a job with British Airways, you can visit the British Airways Careers website and search for current job openings. You can also follow British Airways on social media to stay up to date with job postings. Once you have found a position that you are interested in, you can submit an application online by providing your resume and any other relevant information.

Do I need to have specific experience to join British Airways?

No, British Airways does not require specific experience for most roles. However, some roles may require specific experience or qualifications, such as pilots and cabin crew.

Are there any age restrictions for joining British Airways?

No, there are no age restrictions for joining British Airways.

What are the benefits of working for British Airways?

1. Competitive salary and benefits package: British Airways offers a competitive salary and benefits package, including an attractive pension scheme. 2. Career progression: There are plenty of opportunities for career progression and development at British Airways, whether you want to stay in the same role or move up the ladder. 3. Great working environment: British Airways has a great working environment, with a friendly and supportive team. 4. Travel benefits: As an employee at British Airways, you will get access to discounted flights and other travel benefits. 5. Work-life balance: British Airways offers flexible working hours and a good work-life balance. 6. Job security: As one of the largest airlines in the world, British Airways offers job security and stability.

What kind of roles are available at British Airways?

British Airways has a variety of roles available, including customer service, engineering, cabin crew, pilots, IT, finance, marketing, HR and operations.

How long does it take for a job application to be processed?

The length of time it takes for a job application to be processed depends on the employer and the number of applications they have received. Generally, it can take anywhere from a few days to several weeks.

What is the recruitment process for British Airways?

1. Online Application: Applicants must submit an online application form and provide their contact details, CV and covering letter. 2. Online Tests: Depending on the role, applicants may be asked to complete online tests such as aptitude tests and personality tests. 3. Interview: If successful at the online stage, candidates will be invited for an interview at a British Airways office or via a Skype or telephone call. 4. Assessment Centre: For some roles, applicants may be invited to attend an Assessment Centre. This is an all-day event which involves a series of assessments, such as group activities, presentations and interviews. 5. Reference Checks: British Airways will carry out reference checks before making an offer to successful candidates. 6. Offer: If successful throughout the recruitment process, British Airways will make an offer to the applicant.

What is the salary range for jobs at British Airways?

The salary range for jobs at British Airways depends on the role. The average salaries for a variety of roles range from around £20,000 to £50,000 per year.

Do I need to provide references when applying for a job at British Airways?

Yes, references are usually requested as part of the job application process at British Airways. You should ensure that you have the contact details of two or three people prepared to provide a reference before you start your application.

Do I need a degree to work at British Airways?

No, you do not need a degree to work at British Airways. However, depending on the role you are applying for, it could be beneficial to have a degree.

What kind of training is provided at British Airways?

British Airways offers a range of training courses to its employees, including technical, operational and customer service courses. Technical courses cover aircraft systems, maintenance and engineering, while operational courses include safety, security, aircraft operations and management. Customer service courses focus on customer service, communication and teamwork. British Airways also offers various online and classroom-based leadership and management courses.

What kind of environment is there to work in at British Airways?

British Airways provides a friendly and welcoming working environment. Employees are encouraged to work as part of a team, while also being supported to reach their individual goals. There is a strong focus on customer service and employees are encouraged to take the initiative to go above and beyond for customers. The company also offers a variety of development opportunities for staff, including training, mentoring and career progression.

What kind of career progression opportunities are there with British Airways?

British Airways offers a variety of career progression opportunities for its employees. These can include the ability to progress from entry-level roles to more senior roles with increased responsibilities, such as cabin crew and pilots. Additionally, various development programmes are available for staff, including leadership and management programmes, which can lead to promotion opportunities, as well as opportunities to progress into specialist roles.

What kind of travel benefits are provided to employees of British Airways?

British Airways offers a variety of travel benefits to its employees. These include discounted fares on British Airways flights and associated airlines, free or heavily discounted hotel stays, discounts on car hire, free airport lounge access, and access to exclusive offers on flights, holidays and hotels. Employees may also be eligible for an annual travel allowance for personal trips.

How long is the probationary period when joining British Airways?

The probationary period for new British Airways employees is typically 6 months.

Are there any customer service roles at British Airways?

Yes, there are customer service roles at British Airways. These roles may include customer service agents, customer service representatives, customer service advisors, and other related positions.

What are the core values of British Airways?

1. Safety: Ensuring the safety and security of customers and colleagues is always our highest priority. 2. Quality: Providing a world-class service to every customer and delivering it consistently. 3. Integrity: Being honest and trustworthy in all our dealings. 4. Respect: Treating everyone with dignity and fairness. 5. Innovation: Being creative and proactive in finding solutions that enhance our products and services. 6. Teamwork: Working collaboratively, across functions and borders, to achieve our common goals. 7. Excellence: Always striving to be the best in everything we do.

Is there a dress code for employees of British Airways?

Yes, British Airways has a dress code for employees. The dress code is in place to ensure that all employees present a professional image, and includes guidelines for both men and women. For men, the dress code includes a shirt and tie, and for women, business attire such as a business suit or equivalent.

How often are performance reviews conducted for employees of British Airways?

Performance reviews for employees of British Airways are conducted annually.

What kind of opportunities are there for flexible working at British Airways?

British Airways offers flexible working opportunities in a variety of ways. Flexible working arrangements may include part-time or job-share, flexible hours, remote working, and compressed working weeks. The airline also offers flexible benefits and benefits packages that employees can choose from, depending on their individual circumstances. British Airways is committed to supporting employees to achieve a work-life balance that works for them.