British Airways

Airport Manager

British Airways

Accra, Ghana
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to British Airways! We are currently seeking a dynamic and experienced Airport Manager to join our team. As an Airport Manager, you will be responsible for overseeing the efficient and effective operations of our airport facilities to ensure a seamless experience for our passengers. We are looking for a driven individual with a passion for the aviation industry and a strong background in airport management. If you have a proven track record of delivering exceptional customer service and possess excellent leadership skills, we encourage you to apply for this exciting opportunity.

  1. Oversee and manage all aspects of airport operations, including but not limited to, security, customer service, facilities, and staff.
  2. Ensure that airport facilities are well-maintained and comply with all safety and security regulations.
  3. Develop and implement strategies to improve the overall efficiency and effectiveness of airport operations.
  4. Train, supervise, and schedule airport staff to ensure smooth operations and excellent customer service.
  5. Continuously monitor and evaluate airport processes and procedures to identify areas for improvement and implement necessary changes.
  6. Collaborate with various departments and stakeholders to ensure a seamless and positive experience for passengers.
  7. Maintain strong relationships with airlines, vendors, and other partners to ensure smooth operations and high-quality service.
  8. Handle and resolve any customer complaints or issues in a timely and professional manner.
  9. Develop and manage the airport budget, ensuring cost-effective operations and adherence to financial targets.
  10. Stay updated on industry trends and regulations to ensure compliance and identify opportunities to enhance operations.
  11. Conduct regular audits and inspections to ensure all airport facilities and equipment are functioning properly and meeting safety standards.
  12. Prepare reports and presentations on airport performance, including passenger traffic, revenue, and customer satisfaction.
  13. Monitor and manage airport resources, including personnel, equipment, and supplies, to ensure efficient use and cost-effectiveness.
  14. Stay informed about any potential security threats or emergency situations and develop and implement appropriate contingency plans.
  15. Represent the airport and British Airways in a professional and positive manner at industry events and meetings.
Where is this job?
This job is located at Accra, Ghana
Job Qualifications
  • Bachelor's Degree In Aviation Management Or Related Field.

  • Minimum Of 5 Years Of Experience In Airport Operations, Preferably At A Major International Airport.

  • Strong Leadership And Management Skills, With A Proven Track Record Of Successful Team Management.

  • In-Depth Knowledge Of Aviation Regulations And Safety Protocols.

  • Excellent Communication And Negotiation Skills, With The Ability To Build And Maintain Relationships With Various Stakeholders, Including Airlines, Airport Authorities, And Government Agencies.

Required Skills
  • Budgeting

  • Financial Analysis

  • Strategic Planning

  • Project Management

  • Communication

  • Time Management

  • Leadership

  • customer service

  • Team Building

  • Operations Management

  • Safety regulations

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Airport Manager in Accra, Ghana is between GH₵3,300 - GH₵8,000 per month. This equates to a yearly salary range of approximately GH₵39,600 - GH₵96,000. Salaries may vary depending on factors such as experience, education, and specific job responsibilities.

Additional Information
British Airways is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 16th, 2025
Apply BeforeMay 22nd, 2025
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About British Airways

British Airways is the flag carrier and the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

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