At British Airways, we are looking for an experienced and passionate Customer Service Advisor to join our Customer Service team. As a Customer Service Advisor, you will act as the primary point of contact for customers and provide them with the highest level of customer service. You will be responsible for responding to customer enquiries, resolving customer issues, and providing general customer service support.To be successful in this role, you must have excellent communication skills, an ability to remain calm under pressure, and a customer-focused attitude. You must also be highly organized and have the ability to multitask. Previous experience in customer service and a proven track record of providing outstanding customer service is highly desirable.If you have a passion for customer service, an ability to remain calm and composed in challenging situations, and a desire to exceed customer expectations, we would love to hear from you.
Excellent Communication Skills
Ability To Multi-Task
Strong Customer Service Background
Computer Proficiency
Friendly And Professional Manner
Knowledge Of British Airways Services
Patience And Problem-Solving Skills
Flexibility To Work Shifts
Communication
Multitasking
Conflict Resolution
customer service
Empathy
Organization
Efficiency
Problem-Solving
Flexibility
Decision-Making
Attention-To-Detail
Time-Management
Diplomacy
Accuracy
It Literacy
Communication
Leadership
Time management
creativity
Organization
Critical thinking
Attention to detail
Teamwork
collaboration
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Advisor in London, UK is between £19,000 and £25,000 per annum. Factors such as experience, qualifications, and the specific employer can affect the exact salary offered to an individual.
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British Airways is the flag carrier and the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.

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