Passenger Services Agent - Fixed Term

We are seeking a highly motivated and customer-oriented individual to join our team as a Passenger Services Agent on a fixed-term basis at British Airways. As a Passenger Services Agent, you will be responsible for providing exceptional service to our passengers, ensuring a smooth and efficient check-in and boarding process. This is an exciting opportunity for someone with a passion for the airline industry and a strong desire to deliver exceptional customer service. If you thrive in a fast-paced environment and have excellent communication skills, we encourage you to apply.

1. Provide exceptional customer service to all British Airways passengers.
2. Ensure a smooth and efficient check-in process for all passengers.
3. Assist passengers with boarding and disembarking procedures.
4. Handle any inquiries or concerns from passengers in a professional and timely manner.
5. Update and maintain accurate passenger information in the airline's systems.
6. Collaborate with other team members to ensure a seamless travel experience for passengers.
7. Adhere to all safety and security protocols and procedures.
8. Handle any special requests or accommodations for passengers, such as wheelchair assistance or dietary restrictions.
9. Stay up-to-date on all airline policies and procedures to provide accurate information to passengers.
10. Assist with any other duties or tasks as assigned by management.

According to JobzMall, the average salary range for a Passenger Services Agent - Fixed Term in London Gatwick Airport (LGW), Horley, Gatwick RH6 0NP, UK is £18,000 - £25,000 per year. This may vary depending on factors such as experience, skills, and specific job duties.

British Airways is the flag carrier and the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.