IT Support Specialist

1135 N Highland Ave, Los Angeles, CA 90038, USA

Full-TimeDepends on ExperienceEntry LevelBachelors

Job Description

We're is hiring an IT Specialist. We’re looking for a well-rounded, upbeat support technician to setup and deploy hardware and software as well as provide stellar end-user support. The position will work in conjunction with the existing IT team. Provide internal helpdesk support for BuzzFeed employees. Respond to, record, track, and close tickets through help desk/problem management software--detail is key. Assist with evolving internal IT wiki page--documentation is king. Provision computers (mainly Mac OS X machines) for employees. Troubleshoot computer hardware, software or network issues that end-users are having. Troubleshoot and support current A/V setup for video conferencing (includes Cisco Codecs and Google Meet). Work with the other members of the IT team to provide support and enforce IT policies.

Where is this job?

This job is located at 1135 N Highland Ave, Los Angeles, CA 90038, USA

Job Qualifications

Must be customer-focused, personable, professional and detail-oriented.
At least 2 years experience as an IT Specialist or related position in an office environment.
Experience setting up and troubleshooting video conferencing systems (Google Meet, Cisco, etc.).
Ability to set up and troubleshoot Google Workspace issues.
Candidate must have previous experience assisting employees in a video production environment.

Required Skills

Troubleshooting skills
Juniper
Time Management Skills
Creating documentation
JAMF Casper Suite

Soft Skills

Adaptability
Problem-solving and resourcefulness
Multi-tasking
Detail oriented and highly organized
Verbal and Written Communication
Driven for excellence

Compensation

According to JobzMall, the average salary range for a IT Support Specialist in 1135 N Highland Ave, Los Angeles, CA 90038, USA is between $45,000 and $75,000 per year. This salary range is based on the job responsibilities, experience, and qualifications of the position.

Additional Information

BuzzFeed is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedJune 14th, 2022

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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