Welcome to Café Coach- Brickell at Capital One! We are seeking a dynamic and passionate individual to join our team as a Café Coach. Our café is not just a place to grab a cup of coffee, but also a space for our customers to relax, connect, and learn about financial wellness. As a Café Coach, you will have the opportunity to make a positive impact on people's financial lives through personalized coaching and education. We are looking for someone who is customer-focused, driven, and has a strong understanding of financial concepts. If you are a team player with excellent communication skills and a desire to empower others, we would love to have you join our team!
- Provide exceptional customer service to all café visitors, creating a welcoming and inclusive environment.
- Utilize your knowledge of financial concepts to provide personalized coaching and education to customers.
- Develop and maintain relationships with customers to understand their financial goals and provide tailored advice and resources.
- Collaborate with other team members to create and implement educational workshops and events for café visitors.
- Stay up-to-date on financial industry trends and developments to better assist customers.
- Act as a brand ambassador for Café Coach- Brickell at Capital One, promoting our services and values to customers.
- Handle customer inquiries and concerns in a timely and professional manner.
- Maintain a clean and organized café space, ensuring a comfortable and inviting atmosphere for customers.
- Assist in daily café operations, including cash handling, inventory management, and maintaining product displays.
- Continuously strive to make a positive impact on customers' financial lives and contribute to the overall success of the café.
Extensive Experience In Café Operations: A Café Coach- Brickell At Capital One Should Have A Strong Background In Café Operations, Including Knowledge Of Food And Beverage Preparation, Inventory Management, And Customer Service.
Leadership Skills: This Role Requires Strong Leadership Skills To Effectively Manage A Team Of Café Associates And Ensure Smooth Day-To-Day Operations. A Café Coach Should Be Able To Motivate And Inspire Team Members To Deliver Exceptional Service.
Financial Management Skills: As A Café Coach, You Will Be Responsible For Managing The Café's Budget, Tracking Expenses, And Ensuring Profitability. Therefore, Candidates Should Possess Strong Financial Management Skills And The Ability To Make Data-Driven Decisions.
Excellent Communication Skills: Effective Communication Is Essential For A Café Coach To Liaise With Team Members, Customers, And Other Stakeholders. The Ability To Communicate Clearly, Both Verbally And In Writing, Is Crucial For This Role.
Customer-Centric Approach: At Capital One, Customer Satisfaction Is A Top Priority. The Ideal Candidate Should Have A Customer-Centric Mindset, With A Focus On Delivering A Positive And Memorable Experience For Café Guests. This Includes Resolving Customer Complaints And Creating A Welcoming Atmosphere.
Communication
Sales
Time Management
Multitasking
Attention to detail
customer service
Cash Handling
Food safety
Teamwork
Problem-Solving
Menu Knowledge
Coffee Brewing
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Café Coach- Brickell in Miami Beach, FL, USA is $40,000 to $45,000 per year. This may vary depending on the specific café and the individual's experience and qualifications. Some café coaches may also receive additional benefits such as bonuses, tips, and health insurance.
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Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.
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