Café Coach- Chinatown

Welcome to Café Coach- Chinatown at Capital One, where we blend the world of finance with the cozy atmosphere of a café. We are seeking a dynamic and passionate individual to join our team as a Café Coach. As a Café Coach, you will have the unique opportunity to engage with customers, providing them with financial coaching and advice while they enjoy their favorite coffee drinks. We are looking for someone who is not only knowledgeable about financial matters, but also has a knack for creating a welcoming and comfortable environment for customers. If you have a love for coffee and a passion for helping others achieve their financial goals, then we want you to be a part of our team.

1. Greet and welcome customers to Café Coach, creating a friendly and inviting atmosphere.
2. Engage with customers and provide financial coaching and advice based on their individual needs and goals.
3. Stay up-to-date on financial products and services offered by Capital One in order to provide accurate and relevant information to customers.
4. Maintain a high level of customer service, ensuring that all customers feel valued and their needs are met.
5. Assist customers in navigating financial resources and tools, including online banking and budgeting apps.
6. Handle customer inquiries, complaints, and concerns in a timely and professional manner.
7. Collaborate with other team members to create a positive and cohesive work environment.
8. Create and maintain relationships with regular customers, building a strong rapport and understanding of their financial needs.
9. Promote and upsell financial products and services as appropriate.
10. Maintain cleanliness and organization of the café space, ensuring a pleasant and comfortable environment for customers.
11. Attend and participate in training sessions to stay informed on company policies, procedures, and products.
12. Adhere to all company and industry regulations and guidelines.
13. Continuously seek ways to improve customer experience and enhance the café's financial coaching services.
14. Assist in daily café operations, including cash handling, inventory management, and product restocking.
15. Act as a brand ambassador for Capital One, embodying the company's values and mission.

According to JobzMall, the average salary range for a Café Coach- Chinatown in Dupont Circle, Washington, DC, USA is between $45,000 to $60,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific café or company the coach works for.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.