Capital One

City Experience Manager

Capital One

McLean, VA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Capital One, where we believe in empowering our customers to achieve their financial goals and dreams. We are currently seeking a dynamic and driven City Experience Manager to join our team and help us create unforgettable experiences for our customers in the city. As the City Experience Manager, you will be responsible for curating and executing unique events and initiatives that showcase our brand and connect with our community. We are looking for someone who is passionate about creating meaningful connections and has a strong understanding of the city's culture and trends. If you have a creative mindset, excellent communication skills, and a knack for building relationships, we want to hear from you!

  1. Plan and execute engaging events and initiatives in the city to promote our brand and connect with our community.
  2. Collaborate with cross-functional teams to develop creative concepts and strategies for events and initiatives.
  3. Conduct market research and stay updated on city trends and culture to ensure events are relevant and impactful.
  4. Build and maintain strong relationships with local businesses, organizations, and influencers to enhance our brand presence in the city.
  5. Monitor and analyze event performance metrics to continuously improve and enhance future events.
  6. Develop and manage event budgets, timelines, and resources to ensure successful execution.
  7. Act as a brand ambassador at events, representing Capital One's values and mission to customers and community members.
  8. Work closely with marketing and communications teams to ensure consistent messaging and branding across all events.
  9. Collaborate with customer service teams to gather feedback and insights from customers to inform future event planning.
  10. Stay updated on industry trends and best practices to continuously innovate and improve our city experiences.
  11. Manage event logistics such as venue selection, vendor coordination, and contract negotiations.
  12. Lead and mentor a team of event coordinators and volunteers to assist with event execution.
  13. Communicate event details and updates to internal stakeholders and external partners in a timely and professional manner.
  14. Ensure compliance with all legal and safety regulations for events.
  15. Represent Capital One at networking events and conferences to build relationships and promote our city experiences.
Where is this job?
This job is located at McLean, VA, USA
Job Qualifications
  • Bachelor's Degree In Marketing, Business Administration, Or A Related Field.

  • Minimum Of 3 Years Experience In Event Planning, Project Management, Or Customer Experience.

  • Strong Communication And Interpersonal Skills To Effectively Work With Cross-Functional Teams, Stakeholders, And External Vendors.

  • Proven Track Record Of Creating And Executing Successful Events Or Experiences With Measurable Results.

  • Knowledge Of The Local Market And Ability To Identify And Leverage Key Partnerships And Venues To Enhance Customer Experience.

Required Skills
  • Project Management

  • Networking

  • Data Analysis

  • Marketing Strategy

  • Problem Solving

  • Presentation skills

  • Budget management

  • Event Planning

  • customer service

  • Relationship Building

  • Team Leadership

  • Cultural Awareness

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a City Experience Manager in McLean, VA, USA is between $75,000 and $110,000 per year. This may vary depending on the specific company, industry, and level of experience of the individual.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 29th, 2023
Apply BeforeMay 22nd, 2025
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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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