
Customer Experience Coordinator
As a Customer Experience Coordinator, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in helping our customers’ banking experience over the phone. You’ll talk to our customers when they call in about existing or opening new accounts. Our team exists to enhance the financial lives of customers by helping with essential account setup procedures, helping customers understand our online banking features, and making them comfortable with our products. We’re not just looking to fill open positions. We seek determined, passionate people who really want to be a part of this whole reimagined banking experience.
At least 1 year of experience in Customer service
Adaptable to multiple requests and daily internal & market changes
MS Word
Customer Service skills
Record Keeping Skills
Time Management Skills
MS Excel skills
Verbal communication
Driven and self-motivated
written communication
Adaptability
Problem Solving Skills
Detail oriented and highly organized
Multi tasker
According to JobzMall, the average salary range for a Customer Experience Coordinator in Glen Allen, VA, USA is $35,000 - $45,000 per year. This salary range is based on the current market conditions and the job experience and qualifications required for the job. The actual salary offered by employers may vary due to the specific qualifications and experience required for the job.
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Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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