Capital One

Customer Experience Coordinator

Capital One

Glen Allen, VA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Customer Experience Coordinator, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in helping our customers’ banking experience over the phone. You’ll talk to our customers when they call in about existing or opening new accounts. Our team exists to enhance the financial lives of customers by helping with essential account setup procedures, helping customers understand our online banking features, and making them comfortable with our products. We’re not just looking to fill open positions. We seek determined, passionate people who really want to be a part of this whole reimagined banking experience.

Where is this job?
This job is located at Glen Allen, VA, USA
Job Qualifications
  • At least 1 year of experience in Customer service

  • Adaptable to multiple requests and daily internal & market changes

Required Skills
  • MS Word

  • Customer Service skills

  • Record Keeping Skills

  • Time Management Skills

  • MS Excel skills

Soft Skills
  • Verbal communication

  • Driven and self-motivated

  • written communication

  • Adaptability

  • Problem Solving Skills

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Customer Experience Coordinator in Glen Allen, VA, USA is $35,000 - $45,000 per year. This salary range is based on the current market conditions and the job experience and qualifications required for the job. The actual salary offered by employers may vary due to the specific qualifications and experience required for the job.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 21st, 2021
Apply BeforeMay 22nd, 2025
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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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