
Fraud Specialist
Undertake special project of researching, investigating, and decisioning fraud type on back book of historical fraud cases. Determination of 1st or 3rd Party fraud implications, to detect and mitigate losses. Analyze multiple banking systems to gather statistical data on accounts. Detailed spreadsheet management. Understand and ensure compliance with Regulation E with respect to the timeframes that govern disputed transactions. Respond promptly and professionally to internal and external customers regarding resolution of issues. Exercise exceptional communication skills in an effort to optimize each contact with customers and external vendors/banks. Responsible for continuous improvement of job knowledge by exercising strong listening skills and asking questions for clarity.
At least 1 year of Financial Services , Insurance, or Law Enforcement Experience
Bachelor’s Degree in Business or Criminal Justice or Military Experience a plus
Mitigation strategies
Spreadsheet management
Time Management Skills
Data Analysis and Presentation
Documentation/Reporting
Verbal communication
Driven and self-motivated
written communication
Problem Solving Skills
Flexibility/Adaptability
Detail oriented and highly organized
Multi tasker
According to JobzMall, the average salary range for a Fraud Specialist in 802 Delaware Ave, Wilmington, DE 19801, USA is between $50,000 and $100,000 per year.
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Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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