Full Time Branch Ambassador

Are you a people person with a passion for building relationships and helping others? Do you thrive in a fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you! Capital One is seeking a charismatic and customer-focused individual to join our team as a Full Time Branch Ambassador. As a Branch Ambassador, you will be the face of Capital One, providing exceptional customer service and building lasting connections with our clients. We are looking for individuals who are driven, adaptable, and possess strong communication skills. If this sounds like you, then we want to hear from you!

1. Serve as the primary point of contact for clients visiting the branch, providing a warm and welcoming atmosphere.
2. Build and maintain strong relationships with clients through excellent communication and customer service skills.
3. Educate clients on Capital One’s products and services, and assist them in choosing the best options to meet their needs.
4. Actively engage with clients to understand their financial goals and offer appropriate solutions to help them achieve those goals.
5. Continuously promote the Capital One brand and its values through every interaction with clients.
6. Keep up-to-date with all current and new products and services, as well as industry trends and developments.
7. Proactively identify and resolve any client issues or concerns, escalating complex issues to the appropriate channels.
8. Collaborate with team members to achieve branch goals and targets, and provide support as needed.
9. Maintain accurate and organized client records and documentation.
10. Participate in regular training and development opportunities to enhance skills and knowledge.
11. Adhere to all company policies, procedures, and regulations to ensure compliance and risk management.
12. Continuously seek out opportunities to improve the client experience and provide feedback to management.
13. Represent the company in a professional and positive manner at all times.

According to JobzMall, the average salary range for a Full Time Branch Ambassador in Brooklyn, NY, USA is between $40,000 - $60,000 per year. This can vary depending on the specific company, experience level, and job responsibilities of the Branch Ambassador.

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.