
Full Time Branch Ambassador - Eastern Maryland (North Cluster)
Welcome to Capital One! We're thrilled to announce an exciting opportunity for a Full Time Branch Ambassador to join our team in Eastern Maryland. As a leading financial institution, we are dedicated to providing exceptional service and innovative solutions to our customers. We are seeking a highly motivated and customer-focused individual to serve as our Branch Ambassador in the North Cluster of Eastern Maryland. In this role, you will have the opportunity to represent our brand and build strong relationships with our clients while contributing to the growth and success of our organization. If you have a passion for providing exceptional customer service, a drive for success, and a desire to be a part of a dynamic team, we encourage you to apply for this amazing opportunity!
- Serve as the face of Capital One in the North Cluster of Eastern Maryland, welcoming customers and providing exceptional service in person and over the phone.
- Build and maintain strong relationships with clients by understanding their financial needs and recommending appropriate products and services.
- Provide support and guidance to customers in navigating our products and services, including online and mobile banking.
- Act as a brand ambassador for Capital One, promoting our values and culture to both customers and the community.
- Proactively identify and address customer needs, concerns, and inquiries, ensuring a positive and seamless experience.
- Collaborate with team members and other departments to ensure a cohesive and efficient customer experience.
- Stay up-to-date on industry trends and changes in products and services to effectively communicate and educate customers.
- Assist with branch operations, including opening and closing procedures, managing cash and transactions, and adhering to security and compliance protocols.
- Contribute to the growth and success of the organization by meeting and exceeding sales goals and targets.
- Uphold Capital One's commitment to diversity and inclusion by treating all customers with respect and promoting a welcoming and inclusive environment.
- Continuously seek opportunities for personal and professional growth through training and development programs.
- Adhere to all company policies and procedures, including those related to ethics and compliance.
Excellent Communication And Interpersonal Skills
Bachelor's Degree In Business Administration, Marketing, Or A Related Field
Minimum Of 2 Years Of Experience In Sales, Customer Service, Or Branch Banking
Proven Track Record Of Meeting And Exceeding Sales Goals
Knowledge Of Financial Products And Services, As Well As Industry Regulations And Compliance Standards
Networking
Communication
Sales
Time Management
Marketing
Multitasking
customer service
Relationship Building
Teamwork
Organization
Problem-Solving
Adapt
Financial Knowledge
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Full Time Branch Ambassador - Eastern Maryland (North Cluster) in Dundalk, MD, USA is $35,000 to $45,000 per year. This can vary depending on the specific company, experience level, and bonuses or incentives offered.
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Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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