Capital One

Part Time Branch Ambassador - New Jersey Market

Capital One

Nutley, NJ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people-oriented individual with a passion for building relationships and providing exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have an exciting opportunity for you as a Part Time Branch Ambassador in the New Jersey Market at Capital One.As a Branch Ambassador, you will serve as the face of Capital One, greeting and assisting customers with their banking needs. Your friendly and approachable demeanor, combined with your strong communication skills, will ensure that every customer interaction is a positive one. Your role will be crucial in maintaining and growing our customer base, while also promoting our products and services. We are looking for candidates who are motivated, detail-oriented, and able to work independently as well as in a team. If you are eager to make a difference in the lives of our customers and in the success of our company, we want you on our team!

  1. Greet and welcome customers to the branch, creating a positive and friendly atmosphere.
  2. Provide exceptional customer service by actively listening to and addressing customer inquiries and concerns.
  3. Build strong relationships with customers by understanding their needs and recommending appropriate products and services.
  4. Promote and educate customers on Capital One's products and services, and assist with account openings and transactions.
  5. Serve as a brand ambassador for Capital One, representing the company in a professional and positive manner.
  6. Work collaboratively with team members to ensure a seamless and efficient customer experience.
  7. Maintain a clean and organized branch environment, including properly stocking and organizing marketing materials.
  8. Monitor and manage customer queues, ensuring timely and accurate service.
  9. Meet individual and team sales goals by actively promoting and cross-selling products and services to customers.
  10. Keep up-to-date with industry trends and changes in products and services offered by Capital One.
  11. Adhere to all company policies and procedures, including those related to security and compliance.
  12. Ensure all customer information is kept confidential and handled in accordance with company guidelines.
  13. Continuously seek opportunities for personal and professional growth through training and development programs.
  14. Represent Capital One in community events and initiatives, promoting our brand and giving back to the local community.
  15. Collaborate with management to identify and implement process improvements to enhance the customer experience.
Where is this job?
This job is located at Nutley, NJ, USA
Job Qualifications
  • Strong Customer Service Skills: The Candidate Should Possess Excellent Communication And Interpersonal Skills To Effectively Engage With Customers And Provide Exemplary Customer Service.

  • Sales Experience: The Candidate Should Have Prior Experience In Sales Or Customer Service, Preferably In The Banking Or Financial Industry. This Will Help Them Effectively Promote And Sell Capital One Products And Services.

  • Knowledge Of Banking Products And Services: The Candidate Should Have A Thorough Understanding Of Various Banking Products And Services To Assist Customers With Their Financial Needs And Provide Them With Accurate Information.

  • Time Management And Organizational Skills: As A Part-Time Role, The Candidate Should Be Able To Efficiently Manage Their Time And Handle Multiple Tasks Simultaneously. Strong Organizational Skills Are Also Important To Maintain A Clean And Organized Branch Environment.

  • Team Player: The Candidate Should Be A Team Player And Able To Work Collaboratively With Other Branch Employees To Achieve Common Goals And Deliver Exceptional Customer Experience. They Should Also Be Able To Take Direction From Superiors And Contribute To Team Initiatives.

Required Skills
  • Networking

  • Communication

  • Sales

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Relationship Building

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Organizational

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Part Time Branch Ambassador - New Jersey Market in Nutley, NJ, USA is $12-$15 per hour. However, this may vary depending on the specific company, job responsibilities, and experience level of the individual. It is recommended to research the specific company and job posting for more accurate salary information.

Additional Information
Capital One is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 20th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Capital One

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, headquartered in McLean, Virginia. Capital One is ranked 11th on the list of largest banks in the United States by assets.

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