
Workplace Experience Director
This position is responsible to serve as the primary client contact for delivery of all workplace experience services for an account. Develops and oversees all operating and administrative policies; Develops procedures aligned with the client's business needs, goals and objectives. Creates and manages the overall workplace expertise operating budget and determines annual budgets; Establishes savings goals and creates action plans to improve financial position(s). Utilizes and maintains integrity of databases and other digital tools, which may include administration of SharePoint sites or similar associated with service delivery, as requested. Ensure safety standards are met by those delivery workplace experience services; whether company employees or third party service providers. Reviews business continuity plans on a semi-annual basis and conducts testing as required.
Minimum of 10 years related (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service) roles preferred.
Previous supervisory & customer service experience preferred.
Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups.
MS Word
MS PowerPoint
MS Visio
MS Project
Time Management Skills
MS Excel skills
Verbal communication
written communication
Adaptability
Problem Solving Skills
Detail Oriented and Organized
Multi tasker
Driven for excellence
According to JobzMall, the average salary range for a Workplace Experience Director in 400 Hamilton Ave, Palo Alto, CA 94301, USA is $108,000 to $150,000 per year. This range is based on the salaries of current job postings in the area and may vary depending on the individual's qualifications, experience, and other factors.
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CBRE Group, Inc, a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm. The Company has more than 70,000 employees (excluding affiliates), and serves real estate investors and occupiers through more than 400 offices (excluding affiliates) worldwide.

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