CDW

K12 Technical Consultant

CDW

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At CDW, we are looking for an experienced K12 Technical Consultant to join our team of experts and provide technical support to our customers in the K-12 education sector. If you have a passion for helping others and are knowledgeable in the IT industry, this is the perfect role for you!To be successful in this role, you should have a bachelor's degree in IT, computer science, or related field, as well as 5+ years of experience in the IT field. The ideal candidate will have hands-on experience with network operations, server administration, virtualization, and cloud computing, and be able to provide expert advice to our customers on the best technology solutions for their needs.We are seeking a highly motivated individual with excellent customer service skills and an eagerness to learn new technologies. The ideal candidate should be a team player, have excellent communication and problem-solving skills, and demonstrate a strong attention to detail. If this sounds like you, we would love to hear from you!

Responsibilities:

  1. Provide technical support to customers in the K-12 education sector.
  2. Troubleshoot network and server-related issues.
  3. Advise customers on the best technology solutions for their needs.
  4. Maintain knowledge of current IT trends and technologies.
  5. Monitor system performance and recommend improvements.
  6. Develop and implement IT strategies and plans.
  7. Train customers on the use of new technologies.
  8. Collaborate with other IT team members to ensure the smooth running of the IT system.
  9. Ensure customer satisfaction with delivered services.
  10. Provide timely and accurate reports on IT system performance.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Communication And Customer Service Skills

  • Strong Technical Aptitude

  • Excellent Problem-Solving Abilities

  • Extensive Knowledge Of K It Systems

  • Proficiency In Software And Hardware Troubleshooting

  • Ability To Quickly Learn New Technologies

  • Proven Ability To Work Independently And As Part Of A Team

  • Experience Working In A K Environment

Required Skills
  • Documentation

  • Project Management

  • Security

  • Training

  • Networking

  • Troubleshooting

  • Software

  • Data Analysis

  • Communication

  • Problem Solving

  • customer service

  • Cloud

  • installation

  • hardware

  • Configuration

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a K12 Technical Consultant is usually between $55,000 and $95,000 per year. The exact salary offered for a K12 Technical Consultant will depend on factors such as the type of organization they work for, the location, the experience level, and the specific job duties. It is important to note that the salary range given is an estimate and may not accurately reflect the actual salary offered for a particular position.

Additional Information
CDW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 17th, 2023
Apply BeforeJanuary 14th, 2026
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About CDW

CDW Corp. engages in the provision of information technology solutions. It operates through the Corporate and Public segments. The Corporate segment comprises of private sector business customers. The Public segment involves government agencies, education, and healthcare institutions.

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