Call Center Sales Retention Representative

Charter Communications is seeking a highly motivated, customer-oriented Call Center Sales Retention Representative to join our team. The ideal candidate will possess excellent communication and problem-solving skills, as well as sales experience and a passion for delivering excellent customer service. This position offers the opportunity to make a positive impact on our customers' experience while advancing your career in a dynamic and fast-paced environment. If you have a positive attitude, an outgoing personality, and the drive to make a difference, then this job is for you!Required Qualifications:• High school diploma or equivalent.• At least two years of customer service and/or sales experience.• Knowledge of Charter Communications products and services.• Ability to build rapport and trust with customers quickly.• Excellent communication and active listening skills.• Ability to work independently as well as in a team environment.• Proficiency in Microsoft Office and CRM software.• Bilingual (English/Spanish) skills a plus.

According to JobzMall, the average salary range for a Call Center Sales Retention Representative in San Antonio, TX, USA is between $19,000 and $50,000. The median salary for this position is around $31,000. Salaries may vary based on experience, company, location, and other factors.

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.