
Customer Support Technical Representative
Charter Communications is searching for a reliable and experienced Customer Support Technical Representative to join our team. If you are an organized and tech-savvy individual who is customer-focused, then this is the perfect job for you.In this role, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing quality customer service. To be successful in this position, you should have a strong understanding of technology and customer service principles, as well as excellent customer service and communication skills.This is an excellent opportunity for those who are looking to join a dynamic and fast-paced customer service team. If you are confident that you have the required qualifications, we would love to hear from you.
Excellent Communication Skills
Ability To Work In A Fast-Paced Environment
Knowledge Of Customer Service Principles And Practices
Technical Aptitude
Ability To Troubleshoot Technical Issues
Working Knowledge Of Charter Communications Products
Critical Thinking And Problem-Solving Skills
Experience With Customer Service Software
Databases And Tools
Networking
Troubleshooting
Communication
Time Management
Technical Support
Product knowledge
customer service
Billing
Listening
Teamwork
Empathy
Patience
Escalations
Problem-Solving
Adaptability
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Organization
flexibility
Teamwork
Problem-Solving
According to JobzMall, the average salary range for a Customer Support Technical Representative in Spring, TX 77373, USA is $31,000 to $42,000 per year. This range is dependent on the experience and qualifications of the individual.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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