Charter Communications

Customer Support Technical Representative

Charter Communications

Spring, TX 77373, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Charter Communications is searching for a reliable and experienced Customer Support Technical Representative to join our team. If you are an organized and tech-savvy individual who is customer-focused, then this is the perfect job for you.In this role, you will be responsible for providing technical support to our customers, troubleshooting and resolving technical issues, and providing quality customer service. To be successful in this position, you should have a strong understanding of technology and customer service principles, as well as excellent customer service and communication skills.This is an excellent opportunity for those who are looking to join a dynamic and fast-paced customer service team. If you are confident that you have the required qualifications, we would love to hear from you.

Where is this job?
This job is located at Spring, TX 77373, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Customer Service Principles And Practices

  • Technical Aptitude

  • Ability To Troubleshoot Technical Issues

  • Working Knowledge Of Charter Communications Products

  • Critical Thinking And Problem-Solving Skills

  • Experience With Customer Service Software

  • Databases And Tools

Required Skills
  • Networking

  • Troubleshooting

  • Communication

  • Time Management

  • Technical Support

  • Product knowledge

  • customer service

  • Billing

  • Listening

  • Teamwork

  • Empathy

  • Patience

  • Escalations

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Support Technical Representative in Spring, TX 77373, USA is $31,000 to $42,000 per year. This range is dependent on the experience and qualifications of the individual.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2023
Apply BeforeMay 22nd, 2025
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About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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