Customer Support Technical Representative

Charter Communications is looking for a motivated and dedicated Customer Support Technical Representative to join our team. Our ideal candidate is a customer service professional with a passion for problem-solving and a commitment to providing an exceptional customer experience. The Customer Support Technical Representative will be responsible for troubleshooting technical issues, helping customers navigate our products and services, and providing helpful advice and solutions to customers.The successful candidate will have excellent interpersonal skills, as well as a strong technical background and experience in customer service. A demonstrated ability to take initiative and think critically in order to solve customer-related issues is essential. A good working knowledge of Charter Communications products and services, as well as an understanding of customer service best practices, is also required.The ideal candidate should be patient and detail-oriented, with a genuine desire to help customers. Positive energy, enthusiasm, and a commitment to providing the highest standard of customer service are essential. If you have the qualifications we’re looking for, and if you’re excited to join our team, we’d love to hear from you!

According to JobzMall, the average salary range for a Customer Support Technical Representative in Dallas, TX, USA is $37k - $46k.

This salary range does not include any additional benefits such as bonuses, stock options, retirement plans, health insurance, or other forms of compensation.

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.