
Customer Support Technical Representative
Charter Communications is looking for an experienced and knowledgeable Customer Support Technical Representative to join our team. As a primary point of contact for customers, you will be responsible for providing essential technical support, troubleshooting, and guidance in a timely and professional manner. To be successful in this role, you must possess strong communication and problem-solving skills, be tech savvy and have the ability to work well with customers. If you are an excellent customer service professional with a passion to help people, we want to hear from you.
Excellent Written And Verbal Communication Skills
Ability To Multitask And Prioritize Tasks
Knowledge Of Charter Communications Products
Strong Problem-Solving And Troubleshooting Skills
Proficient In Customer Service And Technical Support Software
Proven Track Record Of Delivering Excellent Customer Service
Proficiency With Computers And Internet Applications
Experience In Customer Service And Technical Support
Data Entry
Troubleshooting
Communication
Time Management
Technical Support
Multitasking
Problem Solving
customer service
Empathy
Analysis
Patience
Customer advocacy
Diplomacy
Persuasion
Problem Identification
Communication
Leadership
Time management
Interpersonal Skills
creativity
self-motivation
flexibility
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Support Technical Representative in New York, NY, USA is between $45,567 and $53,817. This range is based on the salary data of similar roles in the same location.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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