
Customer Support Technical Representative
Charter Communications is looking for a highly motivated and experienced individual to join our team as a Customer Support Technical Representative. This role is crucial in helping to ensure our customers receive the highest level of service and support. The ideal candidate will possess excellent communication and customer service skills and will have a passion for helping people. A successful Customer Support Technical Representative must have a strong technical background in order to provide the best support experience possible. If you are looking for an opportunity to help customers find the solutions they need, this is the perfect role for you!Required Qualifications:• Bachelor's degree in a technical field preferred• At least three years of experience in a customer service role• Ability to troubleshoot and resolve technical issues• Highly organized with exceptional attention to detail• Exceptional communication and interpersonal skills• Proficient in Microsoft Office Suite and other relevant software• Self-starter with the ability to take initiative and work independently• Ability to multitask and prioritize in a fast-paced environment
Strong Communication Skills
Ability To Work In A Fast-Paced Environment
Problem-Solving Abilities
Ability To Multitask
Excellent Customer Service
Knowledge Of Communication Technologies
Experience Working In A Customer Service Environment
Familiarity With Charter Communications Products
Documentation
Networking
Troubleshooting
Communication
Problem Solving
customer service
Listening
Patience
Adaptability
Multi-tasking
Organizational
Technology
Interpersonal
Resolving
Telephone
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Customer Support Technical Representative in Greensboro, NC, USA is between $33,000 and $39,000 per year. This salary range can vary depending on experience, education, and other qualifications.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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