Charter Communications

Customer Support Technical Representative

Charter Communications

Greensboro, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Charter Communications is looking for a highly motivated and experienced individual to join our team as a Customer Support Technical Representative. This role is crucial in helping to ensure our customers receive the highest level of service and support. The ideal candidate will possess excellent communication and customer service skills and will have a passion for helping people. A successful Customer Support Technical Representative must have a strong technical background in order to provide the best support experience possible. If you are looking for an opportunity to help customers find the solutions they need, this is the perfect role for you!Required Qualifications:• Bachelor's degree in a technical field preferred• At least three years of experience in a customer service role• Ability to troubleshoot and resolve technical issues• Highly organized with exceptional attention to detail• Exceptional communication and interpersonal skills• Proficient in Microsoft Office Suite and other relevant software• Self-starter with the ability to take initiative and work independently• Ability to multitask and prioritize in a fast-paced environment

Where is this job?
This job is located at Greensboro, NC, USA
Job Qualifications
  • Strong Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Problem-Solving Abilities

  • Ability To Multitask

  • Excellent Customer Service

  • Knowledge Of Communication Technologies

  • Experience Working In A Customer Service Environment

  • Familiarity With Charter Communications Products

Required Skills
  • Documentation

  • Networking

  • Troubleshooting

  • Communication

  • Problem Solving

  • customer service

  • Listening

  • Patience

  • Adaptability

  • Multi-tasking

  • Organizational

  • Technology

  • Interpersonal

  • Resolving

  • Telephone

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Support Technical Representative in Greensboro, NC, USA is between $33,000 and $39,000 per year. This salary range can vary depending on experience, education, and other qualifications.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started