
Enterprise Technical Support
Charter Communications is looking for an Enterprise Technical Support specialist to join our team of professionals. As a key member of our Enterprise Technical Support team, you will provide technical solutions to our enterprise customers and partners. Our ideal candidate has a technical background, excellent customer service skills, and a drive to succeed. Required Qualifications:• Bachelor’s degree in Computer Science, Engineering, or related field• At least 3 years of experience in customer service support• Ability to troubleshoot complex technical issues• Previous experience with network, server, and other enterprise technologies • Working knowledge of Windows, Mac, and Linux operating systems• Superb communication, problem solving, and customer service skills• Ability to work independently with minimal supervision• Flexibility to work shifts including weekends and holidaysIf you are an experienced customer service professional with an aptitude for problem solving and a passion for helping customers succeed, we want to hear from you. If you’re excited to work with the latest enterprise technologies, join a team of professionals, and help our customers get the most out of their technology, then this is the role for you.
Excellent Communication Skills
Ability To Work In A Fast-Paced Environment
Excellent Customer Service Skills
Ability To Troubleshoot Technical Problems
Experience In Technical Support
In-Depth Knowledge Of Internet
Cable And Phone Products
Ability To Diagnose And Resolve Customer Issues
Knowledge Of Computer Hardware And Software
Security
Networking
Windows
Linux
Troubleshooting
DHCP
DNS
customer service
LAN
TCP/IP
WAN
VoIP
Routing
Iptv
Cable Tv
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Enterprise Technical Support in Richardson, TX, USA is between $41,000 and $72,000 per year. This range may vary depending on experience, qualifications, and other factors.
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Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

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