Charter Communications

Enterprise Technical Support

Charter Communications

Greensboro, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We at Charter Communications are looking for an experienced and enthusiastic individual to join our team as an Enterprise Technical Support professional. The successful candidate will work closely with the Enterprise Technical Support team and internal stakeholders to provide top-notch technical support to our customers. To be successful in this role, you should have excellent problem-solving skills, a customer-centric approach, and a comprehensive knowledge of Charter’s products and services. A passion for technology and a drive to provide outstanding customer service is also necessary.We’re looking for someone who is able to think on their feet and is always looking for ways to improve the customer experience. If you’re self-motivated, a great communicator, and have the technical knowledge necessary to provide outstanding support, then you’ll fit in perfectly with our team.Required Qualifications:• High School Diploma or equivalent• 5+ years of experience in technical support• Excellent problem-solving skills and customer service skills• Good working knowledge of Charter’s products and services• Ability to work independently and manage multiple tasks• Experience with Windows and Mac OS• Excellent communication and interpersonal skills

Where is this job?
This job is located at Greensboro, NC, USA
Job Qualifications
  • Ability To Work Independently And In A Team Environment

  • Excellent Written And Verbal Communication Skills

  • Excellent Problem-Solving Skills

  • Proficiency In Windows

  • Mac Os And Linux Operating Systems

  • Ability To Troubleshoot Hardware

  • Software And Network Related Issues

  • Solid Understanding Of Network Principles

  • Knowledge Of Popular Applications

  • Such As Microsoft Office And Adobe

  • Familiarity With Customer Service Principles

Required Skills
  • Documentation

  • Security

  • Networking

  • Troubleshooting

  • Software

  • Operating Systems

  • Communication

  • Telecommunications

  • Problem Solving

  • Network protocols

  • customer service

  • network management

  • Analysis

  • hardware

  • Service Delivery

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Enterprise Technical Support in Greensboro, NC, USA is $48,000 to $55,000 per year. This range is based on salaries reported by users to JobzMall. The salary range can vary depending on the experience and qualifications of the individual.

Additional Information
Charter Communications is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 11th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started