Children's Hospital of Philadelphia

Patient Access Coordinator

Children's Hospital of Philadelphia

Philadelphia, PA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

The Patient Access Coordinator at Children's Hospital of Philadelphia will be a highly motivated and passionate individual who is committed to providing a superior patient experience and delivering an exceptional level of service. The ideal candidate for this position will have a strong customer service background, excellent communication and organizational skills, and a deep understanding of the healthcare system. The Patient Access Coordinator will be a key part of the patient access team and will be responsible for providing comprehensive and efficient patient access services.The successful candidate for this position will have a minimum of an Associate's degree in a related field or equivalent work experience. They must possess excellent customer service, communication, and problem-solving skills, as well as be comfortable working with a wide range of computer software programs, including registration systems, scheduling systems, and medical records. Additionally, the Patient Access Coordinator must have a friendly and compassionate demeanor with the ability to handle stressful situations with grace and professionalism. If you are a customer-focused and organized individual with a passion for providing impeccable patient care, we invite you to apply for this exciting opportunity.

Responsibilities:

  1. Provide comprehensive and efficient patient access services
  2. Ensure patient satisfaction through excellent customer service
  3. Maintain accurate and organized patient records
  4. Schedule patient appointments in a timely manner
  5. Answer patient inquiries and provide support and guidance
  6. Facilitate patient check-in and check-out procedures
  7. Work with other departments to ensure seamless patient experience
  8. Utilize computer software programs to manage patient information
  9. Handle difficult patient situations with grace and professionalism
  10. Adhere to all health care regulations and standards
Where is this job?
This job is located at Philadelphia, PA, USA
Job Qualifications
  • Excellent Communication Skills

  • Knowledge Of Medical Terminology

  • Computer Proficiency

  • Detail Oriented

  • Organizational Skills

  • Patient Access Experience

  • Bilingual Proficiency

  • Outstanding Customer Service

Required Skills
  • Data Entry

  • Filing

  • Scheduling

  • Billing

  • Verification

  • Computer

  • Confidentiality

  • Problem-Solving

  • Multi-tasking

  • Organizational

  • phone

  • Interpersonal

  • Attention-To-Detail

  • Registration

  • Eligibility

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Access Coordinator in Philadelphia, PA, USA is $38,000 to $62,000 per year. This includes both base salary and additional benefits. The exact salary range depends on a variety of factors, such as experience, qualifications, and the specific employer.

Additional Information
Children's Hospital of Philadelphia is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 22nd, 2023
Apply BeforeMay 22nd, 2025
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About Children's Hospital of Philadelphia

The Children's Hospital of Philadelphia, also known by its acronym CHOP, is a children's hospital in Philadelphia, Pennsylvania. Its primary campus is located in the University City neighborhood of West Philadelphia on the campus of the University of Pennsylvania. The hospital has 594 beds and more than one million outpatient and inpatient visits annually. It is one of the world's largest and oldest children's hospitals and the first hospital dedicated to the healthcare of children.

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