Patient Service and Staffing Associate

The Patient Service and Staffing Associate position at the Children's Hospital of Philadelphia (CHOP) is a unique and rewarding opportunity to be part of a team that is dedicated to providing the highest level of care to our patients. We are looking for a reliable and driven individual who is passionate about working with children and their families. The successful candidate will possess exemplary customer service skills, an ability to work independently and as part of a team, and a strong background in healthcare. This position requires a minimum of two years of healthcare experience in a customer service or staffing role, with experience in a pediatric hospital setting preferred. If you have a commitment to providing excellent service and a passion for working with children, we encourage you to apply!

Responsibilities:

1. Provide excellent customer service to patients and their families.
2. Effectively staff the hospital and assign appropriate personnel to patient care roles.
3. Develop and maintain positive working relationships with other healthcare professionals.
4. Monitor and update staffing levels to ensure adequate coverage of patient care needs.
5. Respond quickly and effectively to patient inquiries and complaints.
6. Participate in the training and onboarding of new staff members.
7. Ensure compliance with all relevant healthcare regulations and standards.
8. Manage patient records and documents according to hospital policies.
9. Ensure that patient care is provided in a safe and secure environment.
10. Monitor and review patient feedback to identify areas for improvement.

According to JobzMall, the average salary range for a Patient Service and Staffing Associate in Philadelphia, PA, USA is $30,000 to $50,000 per year. This range can vary depending on the experience level of the position, the type of organization, and the location of the position. Additionally, many employers may offer performance-based bonuses or incentive pay, which can increase the potential earnings of a Patient Service and Staffing Associate.

The Children's Hospital of Philadelphia, also known by its acronym CHOP, is a children's hospital in Philadelphia, Pennsylvania. Its primary campus is located in the University City neighborhood of West Philadelphia on the campus of the University of Pennsylvania. The hospital has 594 beds and more than one million outpatient and inpatient visits annually. It is one of the world's largest and oldest children's hospitals and the first hospital dedicated to the healthcare of children.