
Claim Quality Review and Audit Supervisor
At Cigna, we are looking for a motivated and highly organized professional to join our team as a Claim Quality Review and Audit Supervisor. This individual will be responsible for overseeing the entire audit and review process to ensure Cigna's claim quality standards are met. The successful candidate will have an eye for detail, excellent communication skills, and the ability to think analytically. To be successful in this role, you must have a minimum of 5-7 years' experience in quality review or audit, preferably in the health insurance industry. In addition, you must have a bachelor's degree in a related field and a strong working knowledge of relevant quality management systems. A thorough understanding of Cigna's business processes and operations is essential. We are looking for a leader who is proactive, has strong problem-solving skills, and is comfortable working with a variety of stakeholders. If this sounds like you, please apply today!
Responsibilities:
- Oversee the entire audit and review process to ensure Cigna’s claim quality standards are met.
- Maintain a thorough understanding of Cigna’s business processes and operations.
- Analyze data to identify areas of improvement and recommend strategies for enhancing quality.
- Monitor and evaluate the performance of audit and review staff.
- Work with a variety of stakeholders, including management, vendors, and customers.
- Develop and implement quality control systems and processes.
- Prepare and present detailed reports and analysis.
- Ensure compliance with relevant laws and regulations.
- Provide guidance and support to staff to ensure quality assurance standards are met.
- Stay current on industry trends and best practices.
Proficient In Microsoft Office Suite
Strong Organizational Skills
Excellent Communication Skills (Written And Verbal)
Ability To Analyze And Interpret Complex Data
Analytical And Problem-Solving Aptitude
Critical Thinking And Decision-Making Capability
Ability To Manage Competing Priorities
Knowledge Of Cigna Processes And Procedures
Budgeting
Documentation
Risk Management
Quality Assurance
Process Improvement
Training
Data Analysis
Communication
Problem Solving
Auditing
customer service
Report Writing
Root Cause Analysis
IT systems
Regulatory compliance
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Organization
Teamwork
Positive Attitude
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claim Quality Review and Audit Supervisor is between $60,000 and $90,000 a year. This figure may vary depending on the company, experience, and location. The duties for a Claim Quality Review and Audit Supervisor include managing a team of auditors to review and audit claims, ensuring claims are compliant with company policies and procedures, and resolving any issues that arise during the claims process. They also may be responsible for developing and implementing
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Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.

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