Cigna

Claim Quality Review and Audit Supervisor

Cigna

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Cigna, we are looking for a motivated and highly organized professional to join our team as a Claim Quality Review and Audit Supervisor. This individual will be responsible for overseeing the entire audit and review process to ensure Cigna's claim quality standards are met. The successful candidate will have an eye for detail, excellent communication skills, and the ability to think analytically. To be successful in this role, you must have a minimum of 5-7 years' experience in quality review or audit, preferably in the health insurance industry. In addition, you must have a bachelor's degree in a related field and a strong working knowledge of relevant quality management systems. A thorough understanding of Cigna's business processes and operations is essential. We are looking for a leader who is proactive, has strong problem-solving skills, and is comfortable working with a variety of stakeholders. If this sounds like you, please apply today!

Responsibilities:

  1. Oversee the entire audit and review process to ensure Cigna’s claim quality standards are met.
  2. Maintain a thorough understanding of Cigna’s business processes and operations.
  3. Analyze data to identify areas of improvement and recommend strategies for enhancing quality.
  4. Monitor and evaluate the performance of audit and review staff.
  5. Work with a variety of stakeholders, including management, vendors, and customers.
  6. Develop and implement quality control systems and processes.
  7. Prepare and present detailed reports and analysis.
  8. Ensure compliance with relevant laws and regulations.
  9. Provide guidance and support to staff to ensure quality assurance standards are met.
  10. Stay current on industry trends and best practices.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Proficient In Microsoft Office Suite

  • Strong Organizational Skills

  • Excellent Communication Skills (Written And Verbal)

  • Ability To Analyze And Interpret Complex Data

  • Analytical And Problem-Solving Aptitude

  • Critical Thinking And Decision-Making Capability

  • Ability To Manage Competing Priorities

  • Knowledge Of Cigna Processes And Procedures

Required Skills
  • Budgeting

  • Documentation

  • Risk Management

  • Quality Assurance

  • Process Improvement

  • Training

  • Data Analysis

  • Communication

  • Problem Solving

  • Auditing

  • customer service

  • Report Writing

  • Root Cause Analysis

  • IT systems

  • Regulatory compliance

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • Teamwork

  • Positive Attitude

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claim Quality Review and Audit Supervisor is between $60,000 and $90,000 a year. This figure may vary depending on the company, experience, and location. The duties for a Claim Quality Review and Audit Supervisor include managing a team of auditors to review and audit claims, ensuring claims are compliant with company policies and procedures, and resolving any issues that arise during the claims process. They also may be responsible for developing and implementing

Additional Information
Cigna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 24th, 2023
Apply BeforeMay 22nd, 2025
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About Cigna

Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.

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