At Cigna, we are searching for a Client Manager to join our innovative team. In this role, you will be responsible for developing and maintaining relationships with clients, as well as providing excellent customer service to ensure client satisfaction. We are looking for someone who is passionate about providing the best service and is highly organized.The ideal candidate should have a Bachelor's Degree in Business, Finance, or a related field, as well as at least 5 years of relevant work experience. You must also possess excellent communication and interpersonal skills, as well as the ability to think strategically and make sound decisions. You should be proactive and have the capability to anticipate potential issues and take corrective action.If you are a motivated individual who is passionate about providing the best customer service and making sure our clients are satisfied, then this is the perfect job for you. We look forward to reviewing your application!
Responsibilities:
- Develop and maintain long-term relationships with clients.
- Provide excellent customer service and ensure client satisfaction.
- Think strategically and make sound decisions.
- Anticipate potential issues and take corrective action.
- Monitor customer feedback and address any concerns.
- Implement strategies to improve customer service.
- Stay up-to-date on Cigna policies and procedures.
- Manage client accounts and ensure accurate record-keeping.
- Ensure compliance with all legal and regulatory requirements.
- Provide reports and updates to internal stakeholders.
Excellent Communication Skills
Proficiency In Microsoft Office Suite
Strong Customer Service Orientation
Ability To Multi-Task And Prioritize
Working Knowledge Of Customer Relationship Management Software
Proven Analytical And Problem-Solving Skills
Self-Motivated And Able To Work Independently
Bachelor's Degree In Business Or Related Field
Networking
Planning
Communication
Negotiation
Reporting
Listening
organizing
Problem-Solving
Influencing
Interpersonal
Analyzing
Conflict-Resolution
Relationship-Building
Client-Facing
Consultative
Communication
Leadership
Time management
Interpersonal Skills
creativity
self-motivation
Organizational skills
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Manager in Philadelphia, PA, USA is $50,000 to $90,000. This range varies depending on the company, the experience and qualifications of the individual, and the specific responsibilities of the position.
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Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.

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