Cigna

Customer Service Advocate

Cigna
5300 W Tulare Ave, Tulare, CA 93274, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Customer Advocates help our 90+ million customers make the most out of their Cigna benefits. Help clients, customers and health care providers understand our business a little better including determination of payments and claims related to medical and dental procedures. Take ownership of their issues and do your best to resolve them over the phone the first time, every time. Educate customers on disease management programs and make recommendations on the right healthy living programs for their needs.

Where is this job?
This job is located at 5300 W Tulare Ave, Tulare, CA 93274, USA
Job Qualifications

  • 1+ years of customer service experience is required

  • Knowledge of Medical Terminology a PLUS

  • Bilingual Spanish preferred but not required

Required Skills

  • Time Management

  • Customer Service skills

  • Record keeping

Soft Skills

  • Multitasking

  • Problem Solving

  • Verbal communication

  • Prioritizing skills

  • written communication

Compensation

According to JobzMall, the average salary range for a Customer Service Advocate in 5300 W Tulare Ave, Tulare, CA 93274, USA is between $27,000 and $41,000 per year. The exact salary rate will depend on factors such as the type of employer, experience, and qualifications.

Additional Information
Cigna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeMay 22nd, 2025
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About Cigna

Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.

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