Cigna

Director, Back Office Workforce Planning

Cigna
Bloomfield, CT, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a strategic leader with a passion for optimizing workforce performance? Cigna is seeking a highly skilled Director of Back Office Workforce Planning to join our dynamic team. In this role, you will be responsible for developing and implementing workforce strategies to support the operational goals of our back office functions. The ideal candidate will have a strong background in workforce planning, along with excellent communication and analytical skills. If you are ready to make an impact and drive results, we want to hear from you!

  1. Develop and implement workforce strategies for back office functions to support operational goals.
  2. Analyze workforce data and trends to identify areas for improvement and make recommendations.
  3. Collaborate with department leaders to understand business needs and develop workforce plans that align with organizational goals.
  4. Create and maintain accurate workforce forecasts to ensure proper staffing levels.
  5. Monitor and report on key performance indicators related to workforce planning and make adjustments as needed.
  6. Lead and mentor a team of workforce planning professionals to ensure best practices and consistent methodology.
  7. Implement and maintain workforce management systems and processes to effectively manage scheduling, time-off requests, and other aspects of workforce planning.
  8. Work closely with HR to develop recruitment and retention strategies to attract and retain top talent.
  9. Communicate workforce planning strategies and results to senior leadership and other stakeholders.
  10. Continuously evaluate and improve workforce planning processes to enhance efficiency and effectiveness.
Where is this job?
This job is located at Bloomfield, CT, USA
Job Qualifications

  • Extensive Experience In Workforce Planning: The Ideal Candidate Should Have A Minimum Of 7 Years Of Experience In Workforce Planning, With A Proven Track Record Of Successfully Managing Large Teams And Implementing Effective Workforce Strategies.

  • Strong Analytical Skills: The Director Of Back Office Workforce Planning Will Be Responsible For Analyzing Data, Identifying Trends, And Making Strategic Decisions. Therefore, They Should Possess Advanced Analytical Skills And Be Able To Use Various Workforce Planning Tools And Software.

  • Leadership And Management Skills: As A Leader Of The Back Office Workforce Planning Team, The Candidate Should Have Strong Management Skills And Be Able To Effectively Lead, Motivate, And Develop Team Members. They Should Also Have Experience In Managing Budgets And Resources.

  • Knowledge Of Industry Best Practices: Cigna Is A Leading Healthcare Company, And The Director Of Back Office Workforce Planning Should Have A Deep Understanding Of The Industry, Including Best Practices, Regulations, And Emerging Trends. They Should Also Have Experience In Applying These Practices To Workforce Planning Strategies.

  • Excellent Communication And Collaboration Abilities: The Candidate Should Possess Excellent Communication Skills, Both Verbal And Written, And Be Able To Collaborate Effectively With Cross-Functional Teams. They Should Also Be Able To Present Complex Data And Strategies In A Clear And Concise Manner To Senior Leadership.

Required Skills

  • Change Management

  • Strategic Planning

  • Project Management

  • Data Analysis

  • Forecasting

  • Budget management

  • Performance metrics

  • Talent development

  • Resource allocation

  • Workforce Optimization

  • Operational Efficiency

  • Process

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Director, Back Office Workforce Planning in Bloomfield, CT, USA is between $139,500 - $190,000 per year. This may vary depending on the size and industry of the company, as well as the individual's level of experience and qualifications.

Additional Information
Cigna is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 17th, 2024
Apply BeforeMay 22nd, 2025
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About Cigna

Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.

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