Operating Effectiveness Advisor, Verint Desktop Process Analytics

At Cigna, we are looking for a highly skilled and motivated Operating Effectiveness Advisor with experience in Verint Desktop Process Analytics to join our team. This unique and challenging role requires a blend of technical skills, problem-solving abilities, and creative thinking. We are looking for a candidate who is passionate about driving process improvement and helping Cigna reach its operational goals. The ideal candidate will have a strong background in Verint Desktop Process Analytics, as well as excellent communication and interpersonal skills. They will be a natural leader and have a team-oriented approach to their work. The successful candidate will be able to develop optimized processes and strategies, analyze data, and provide insights on how to improve our business operations. They will be detail-oriented and have the ability to work independently while also collaborating effectively with colleagues. If this sounds like you, we’d love to hear from you.

Responsibilities:

1. Develop optimized processes and strategies to improve Cigna's business operations.
2. Analyze data and provide insights for process improvement.
3. Lead initiatives to drive process improvement.
4. Train and mentor team members in Verint Desktop Process Analytics.
5. Collaborate effectively with colleagues to ensure successful project outcomes.
6. Monitor progress and KPIs to ensure process improvement goals are met.
7. Maintain knowledge of industry best practices and trends.
8. Communicate effectively with stakeholders and other stakeholders.
9. Use problem-solving skills to identify areas of improvement and develop solutions.
10. Take ownership of assigned tasks and ensure timely completion.

According to JobzMall, the average salary range for a Operating Effectiveness Advisor, Verint Desktop Process Analytics in Philadelphia, PA, USA is $81,117 - $90,678.

Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.