Operations Advisor - Express Scripts

As an Operations Advisor for Express Scripts at Cigna, you will be responsible for providing exceptional customer service with the goal of elevating the customer experience. The successful candidate will utilize their exceptional interpersonal and organizational skills to help resolve customer inquiries in order to ensure client satisfaction.We are looking for an Operations Advisor who can demonstrate strong communication and problem-solving skills, is highly organized, and takes initiative. The ideal candidate will possess a minimum of 3 years of experience working in a customer service, operations, or related field. A Bachelor’s degree and knowledge of Cigna's internal processes and systems are preferred.If you have a passion for customer service and are looking for an opportunity to help ensure that Cigna customers have the best possible experience, then this is the job for you!

Responsibilities: • Provide exceptional customer service to ensure client satisfaction • Utilize strong communication, interpersonal, and organizational skills • Resolve customer inquiries in a timely and efficient manner • Take initiative and demonstrate strong problem-solving skills • Possess a minimum of 3 years of experience in a customer service, operations, or related field • Possess a Bachelor’s degree and knowledge of Cigna's internal processes and systems (preferred) • Have a passion for customer service and a commitment to improving the customer experience

According to JobzMall, the average salary range for a Operations Advisor - Express Scripts is between $40,000 and $60,000 per year. This salary range is dependent on the individual's experience, qualifications, and the specific job requirements.

Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.