Provider Engagement Director
The Provider Engagement Director at Cigna is a highly visible role responsible for developing and leading strategies to improve provider engagement and satisfaction across multiple markets. This position requires a unique blend of strategic and operational experience, as well as a strong understanding of Cigna’s provider needs and goals. The ideal candidate will possess a wide range of qualifications and experience to ensure success in this role.We are looking for a motivated, collaborative, and customer-focused leader with a passion for helping Cigna’s providers succeed. The successful candidate will have a proven track record of driving operational excellence, developing high-performing relationships, and exhibiting sound business judgement while leading teams. This individual must have a deep knowledge of health care operations and an understanding of the provider industry. A Bachelor's degree in business, health care administration, or a related field is required. Additionally, a minimum of 10 years of experience in healthcare operations, provider relations, and/or provider engagement is preferred.
Responsibilities:
- Develop and lead strategies to improve provider engagement and satisfaction across multiple markets.
- Maintain a deep knowledge of health care operations and an understanding of the provider industry.
- Drive operational excellence, develop high-performing relationships, and exhibit sound business judgement while leading teams.
- Foster communication and collaboration between Cigna and providers.
- Monitor and report on key performance indicators to ensure provider satisfaction.
- Analyze provider data to identify areas for improvement and develop corrective action plans.
- Provide strategic guidance and support to Cigna’s provider network.
- Develop and execute provider engagement initiatives.
- Design and implement process improvement strategies.
- Lead cross-functional teams to ensure successful execution of provider engagement initiatives.
Strong Business Acumen
Excellent Communication Skills
Proven Success In Customer Service
Demonstrated Ability To Develop And Manage Relationships
In-Depth Knowledge Of The Insurance/Healthcare Industry
Understanding Of Trends And Challenges In Healthcare Industry
Ability To Analyze Financial Statements And Reports
Proven Leadership And Management Experience
Project Management
Networking
Communication
Business Development
Negotiation
Leadership
Presentation
Collaboration
Facilitation
Analytical
Strategic Thinking
Problem-Solving
Client management
Interpersonal
Relationship-Building
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Provider Engagement Director in Philadelphia, PA, USA is $128,000 to $156,000 per year. This range may vary depending on the individual's experience, qualifications, and the size of the organization they are working for.
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Cigna Corp. provides medical, dental, disability, life and accident insurance and related products and services to businesses, governmental and non-governmental organizations and individuals. It operates through following segments: Global Health Care; Global Supplemental Benefits; Group Disability and Life; Other Operations; and Corporate.
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