IT Service Management / Lean Six Sigma Specialist

End-to-end accountability for identifying and implementing data-driven optimization and improvement to Citi’s It Service Management process and operations. Investigate, analyze, and recommend solutions to drive process improvements, quality improvements and cost improvements using Lean/Six Sigma principles. Delivery of tangible and measurable operational, quality, and cost efficiencies and reduction in toil, waste, and time-on-task. Work with process and operational execution owners to adopt or implement identified improvement opportunities. Incorporating existing and emerging audit, regulatory, and control needs into improvement roadmaps. Evaluate controls to help mitigate negative outcomes through prevention, detection and correction. Understand diverse stakeholder needs and share and influence stakeholder expectations.

According to JobzMall, the average salary range for a IT Service Management / Lean Six Sigma Specialist in 6400 Las Colinas Blvd, Irving, TX 75039, USA is between $55,000 and $80,000 per year. The salary range may vary depending on experience, location, and other factors.

Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.