Citi

Relationship Officer

Citi

O'Fallon, MO, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Citi, a leading global bank that strives to empower individuals, businesses, and communities to reach their full potential. We are currently seeking a highly motivated and dynamic individual to join our team as a Relationship Officer.As a Relationship Officer at Citi, you will play a crucial role in building and maintaining strong relationships with our clients. You will be responsible for providing exceptional customer service and financial solutions to help our clients achieve their goals.To thrive in this role, you must possess excellent communication and interpersonal skills, as well as a strong understanding of financial products and services. A bachelor's degree in finance, business, or a related field is required, along with a minimum of 2 years of experience in banking or financial services.If you are driven, customer-focused, and passionate about making a positive impact in the financial industry, we invite you to apply for the role of Relationship Officer at Citi. Join our team and be a part of our mission to enable progress and growth for our clients and communities.

  1. Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions.
  2. Provide exceptional customer service by promptly responding to client inquiries and concerns.
  3. Stay updated on the latest financial products and services offered by Citi to effectively advise clients.
  4. Collaborate with other team members to identify cross-selling opportunities and refer clients to other departments as needed.
  5. Conduct regular reviews of client accounts to ensure they are meeting their financial goals and address any issues that may arise.
  6. Act as a brand ambassador for Citi, promoting our values and services to clients and the community.
  7. Uphold industry regulations and compliance standards while handling client transactions and inquiries.
  8. Continuously strive to deepen existing client relationships and attract new clients through networking and referrals.
  9. Maintain accurate and up-to-date client records and documentation for reporting and compliance purposes.
  10. Attend training sessions and stay informed about industry trends and developments to enhance job knowledge and performance.
  11. Collaborate with internal teams, such as credit and risk management, to ensure efficient and timely delivery of services to clients.
  12. Meet and exceed individual and team targets and contribute to the overall business growth and success of Citi.
  13. Represent Citi at events and conferences to build brand awareness and attract potential clients.
  14. Uphold Citi's values and code of conduct in all interactions with clients, colleagues, and the community.
Where is this job?
This job is located at O'Fallon, MO, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business, Or A Related Field.

  • Strong Understanding Of Financial Products And Services, Including Loans, Investments, And Credit Cards.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Minimum Of 3-5 Years Of Experience In Relationship Management Or Sales Within The Financial Industry.

  • Proven Track Record Of Meeting And Exceeding Sales Targets, With A Focus On Customer Satisfaction And Retention.

Required Skills
  • Communication

  • Sales

  • Time Management

  • Attention to detail

  • Negotiation

  • customer service

  • Analytical Thinking

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Relationship-Building

  • Cross-Selling

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Relationship Officer in O'Fallon, MO, USA is $41,000 - $55,000 per year. This may vary depending on the specific company, location, and experience level of the individual. Some companies may also offer bonuses and benefits in addition to the base salary.

Additional Information
Citi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2024
Apply BeforeMay 22nd, 2025
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About Citi

Citigroup, Inc. is a global financial services holding company specializes in banking and financial solutions. It offers a range of products and services among individuals, corporations, governments and institutions such as savings, checking, online banking, individual retirements accounts, credit cards; personal, student, and commercial real estate loans, cash management services, home equity, and bill consolidation, as well as online banking services, cash management, transactions, trade, securities, and fund services.

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