CME Group

Client Services Analyst

CME Group
300 Vesey St, New York, NY 10282, USA
Full-TimeDepends on ExperienceEntry LevelBachelors
Job Description

As a member of our Client Services team, you will provide application and technical support for our global client base. Be the primary contact for all client inquiries during US hours. Assist with incident management for any Traiana-wide incident impacting our clients during above hours. Case management responsibilities include: Response to initial case notification within a defined time frame.Primary liaison for aiding our clients through post-incident recovery.

Where is this job?
This job is located at 300 Vesey St, New York, NY 10282, USA
Job Qualifications

  • 1- 2 years of experience supporting web based financial applications

  • Hands on technical experience utilizing database tools, knowledge, and understanding of common transport protocols

  • Knowledge of trade life cycles with middle and back office experience

Required Skills

  • Email

  • Troubleshooting

  • MS Excel

  • MS Word

  • Reporting skills

  • SMTP

  • Trade posting

  • FTP

Soft Skills

  • Adaptable

  • Problem Solving

  • Verbal communication

  • written communication

  • Attending To Detail

Compensation

According to JobzMall, the average salary range for a Client Services Analyst in 300 Vesey St, New York, NY 10282, USA is $53,000 to $72,000 per year. This salary range is based on the salaries reported by employers and job seekers in the area.

Additional Information
CME Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 16th, 2020
Apply BeforeMay 22nd, 2025
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About CME Group

CME Group Inc. is a global markets company. It owns large derivatives, options and futures exchanges in Chicago and New York City using its CME Globex trading platforms. It also owns CME Clearing which provides settlement and clearing of exchange trades.

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