
Patient Service Specialist
Covenant Health Care is seeking a compassionate and organized individual to join our team as a Patient Service Specialist. In this role, you'll be responsible for providing exceptional customer service to our patients and ensuring they receive the highest quality of care. You will serve as a key point of contact for patients, providing information on services and other related topics.To be successful as a Patient Service Specialist, you must possess excellent customer service, communication, and organizational skills. You should be able to work in a fast-paced environment and handle multiple tasks. Additionally, you must be able to build positive relationships with patients and staff.We believe the right individual will be highly motivated and have a strong desire to create a positive patient experience. If you're looking for a meaningful career with a renowned healthcare organization, we'd love to hear from you.
Responsibilities: -Provide exceptional customer service to patients -Ensure patients receive the highest quality of care -Serve as a key point of contact for patients, providing information on services and other related topics -Build positive relationships with patients and staff -Handle multiple tasks in a fast-paced environment -Maintain patient confidentiality and adhere to HIPAA guidelines -Answer incoming calls and respond to emails in a timely manner -Assist with scheduling appointments, verifying insurance coverage, and other administrative duties as needed
Ability To Maintain Confidentiality
Excellent Communication Skills
Knowledge Of Medical Terminology
Ability To Work Independently
Computer Proficiency
Strong Organizational Skills
Good Problem-Solving Skills
Familiarity With Medical Coding
Documentation
Data Entry
Communication
Time Management
Scheduling
Multitasking
customer service
Medical Terminology
Computer proficiency
Empathy
Organization
Confidentiality
Problem-Solving
Telephone Etiquette
Patient Advocacy
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Critical thinking
Organizational skills
Teamwork
Adaptability
According to JobzMall, the average salary range for a Patient Service Specialist in Saginaw, MI, USA is between $32,000 and $45,000 per year. This range is based on a variety of factors including experience, educational level, and other qualifications.
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Hospital - Covenant HealthCare in Saginaw, Michigan, offers a full range of medical services to those in the Great Lakes Bay Region and beyond.

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