Covenant Health Care

Patient Service Specialist

Covenant Health Care

Saginaw, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Covenant Health Care is seeking a compassionate and organized individual to join our team as a Patient Service Specialist. In this role, you'll be responsible for providing exceptional customer service to our patients and ensuring they receive the highest quality of care. You will serve as a key point of contact for patients, providing information on services and other related topics.To be successful as a Patient Service Specialist, you must possess excellent customer service, communication, and organizational skills. You should be able to work in a fast-paced environment and handle multiple tasks. Additionally, you must be able to build positive relationships with patients and staff.We believe the right individual will be highly motivated and have a strong desire to create a positive patient experience. If you're looking for a meaningful career with a renowned healthcare organization, we'd love to hear from you.

Responsibilities: -Provide exceptional customer service to patients -Ensure patients receive the highest quality of care -Serve as a key point of contact for patients, providing information on services and other related topics -Build positive relationships with patients and staff -Handle multiple tasks in a fast-paced environment -Maintain patient confidentiality and adhere to HIPAA guidelines -Answer incoming calls and respond to emails in a timely manner -Assist with scheduling appointments, verifying insurance coverage, and other administrative duties as needed

Where is this job?
This job is located at Saginaw, MI, USA
Job Qualifications
  • Ability To Maintain Confidentiality

  • Excellent Communication Skills

  • Knowledge Of Medical Terminology

  • Ability To Work Independently

  • Computer Proficiency

  • Strong Organizational Skills

  • Good Problem-Solving Skills

  • Familiarity With Medical Coding

Required Skills
  • Documentation

  • Data Entry

  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • customer service

  • Medical Terminology

  • Computer proficiency

  • Empathy

  • Organization

  • Confidentiality

  • Problem-Solving

  • Telephone Etiquette

  • Patient Advocacy

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Patient Service Specialist in Saginaw, MI, USA is between $32,000 and $45,000 per year. This range is based on a variety of factors including experience, educational level, and other qualifications.

Additional Information
Covenant Health Care is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 15th, 2023
Apply BeforeMay 22nd, 2025
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About Covenant Health Care

Hospital - Covenant HealthCare in Saginaw, Michigan, offers a full range of medical services to those in the Great Lakes Bay Region and beyond.

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