Dave & Buster's

Front Desk Host

Dave & Buster's

Memphis, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you an outgoing, passionate hospitality professional? We are looking for a Front Desk Host at Dave & Buster's who will be the face of our business, providing exceptional customer service to every guest that comes through our door.We are looking for someone with the following qualifications:• A minimum of 1 year experience in a guest-facing role• Exceptional communication, customer service, and interpersonal skills• Ability to multi-task, prioritize, and manage time effectively• Outstanding organizational and problem-solving skills• Ability to work in a fast-paced, highly interactive environment• Knowledge of basic computer operations and understanding of point of sale systemsIf you have a passion for creating memorable experiences for our guests and are excited to join a growing team of professionals, we want to hear from you!

Responsibilities: • Greet guests in a friendly and professional manner • Provide excellent customer service throughout the guest's experience • Process guest orders and payments accurately and efficiently • Answer phone inquiries from guests and promptly resolve customer service issues • Respond to customer inquiries and handle complaints in a professional and timely manner • Monitor and maintain lobby areas, ensuring they are clean and properly stocked • Assist with daily operations, including opening and closing procedures • Ensure compliance with all safety and security procedures • Assist with training and development of new staff members • Maintain knowledge of Dave & Buster’s promotions, events, and policies

Where is this job?
This job is located at Memphis, TN, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • High School Diploma Or Equivalent

  • Ability To Multitask

  • Cash Handling Experience

  • Strong Interpersonal Skills

  • Computer Literacy

  • Friendly And Professional Demeanor

  • Availability To Work Nights And Weekends

Required Skills
  • Inventory Management

  • Scheduling

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Cash Handling

  • socializing

  • Problem-Solving

  • Multi-tasking

  • Phone Etiquette

  • Upselling

  • Computer Literacy

  • Organizational

  • Interpersonal

  • Greeting

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Front Desk Host in Memphis, TN, USA is between $7.25 and $11.50 per hour as of February 2021. This range may vary depending on a number of factors, such as the company size and type, the experience of the host, and the area of the city in which they are working.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 15th, 2023
Apply BeforeMay 22nd, 2025
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About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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