Welcome to the most exciting and dynamic entertainment destination in the industry - Dave & Buster's! We are searching for a passionate and driven leader to join our team as our General Manager. As the General Manager, you will have the opportunity to lead a team of highly motivated individuals and oversee all aspects of our operations. If you have a strong background in hospitality, a proven track record in managing large teams, and a passion for creating unforgettable experiences for guests, then we want you to be a part of our family. Join us and be a key player in shaping the future of Dave & Buster's.
- Oversee all aspects of operations at Dave & Buster's, including but not limited to, managing staff, budgeting, and ensuring a high level of customer service.
- Lead and motivate a team of employees to deliver exceptional service and create a positive work environment.
- Develop and implement strategies to drive sales and increase profitability.
- Monitor and maintain high levels of cleanliness and safety throughout the facility.
- Collaborate with other managers to coordinate events and promotions to attract customers and increase revenue.
- Create and enforce policies and procedures to ensure compliance with company standards.
- Manage inventory and ordering to maintain appropriate levels of supplies and products.
- Conduct regular meetings with staff to provide feedback, address concerns, and ensure effective communication.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Stay updated on industry trends and make recommendations for improvements to enhance the guest experience.
- Develop and maintain relationships with vendors and suppliers to ensure the best possible products and services are provided.
- Ensure compliance with all local, state, and federal laws and regulations.
- Collaborate with the marketing team to develop and implement strategies to attract and retain customers.
- Conduct regular performance evaluations for staff and provide coaching and training opportunities.
- Manage financial transactions and ensure accuracy in daily reporting.
- Represent Dave & Buster's in a positive and professional manner at all times.
- Continuously seek ways to improve operations and enhance the overall guest experience.
- Handle any other duties and responsibilities as assigned by upper management.
Strong Leadership Skills And Ability To Effectively Manage A Team.
Minimum Of 5 Years Of Experience In Restaurant Or Hospitality Management.
Proven Track Record Of Driving Sales And Achieving Financial Goals.
Excellent Communication And Interpersonal Skills.
Knowledge And Understanding Of Food And Beverage Operations, Including Inventory Management, Cost Control, And Customer Service.
Financial Analysis
Inventory Management
Communication
Marketing Strategy
Time Management
Team Management
Leadership
Event Planning
customer service
Sales forecasting
Problem-Solving
Menu Development
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a General Manager in Albany, NY, USA is between $83,000 and $145,000 per year. This range may vary depending on factors such as the size and location of the company, the specific industry, and the level of experience and qualifications of the individual.
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Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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