Dave & Buster's

General Manager

Dave & Buster's

Albany, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to the most exciting and dynamic entertainment destination in the industry - Dave & Buster's! We are searching for a passionate and driven leader to join our team as our General Manager. As the General Manager, you will have the opportunity to lead a team of highly motivated individuals and oversee all aspects of our operations. If you have a strong background in hospitality, a proven track record in managing large teams, and a passion for creating unforgettable experiences for guests, then we want you to be a part of our family. Join us and be a key player in shaping the future of Dave & Buster's.

  1. Oversee all aspects of operations at Dave & Buster's, including but not limited to, managing staff, budgeting, and ensuring a high level of customer service.
  2. Lead and motivate a team of employees to deliver exceptional service and create a positive work environment.
  3. Develop and implement strategies to drive sales and increase profitability.
  4. Monitor and maintain high levels of cleanliness and safety throughout the facility.
  5. Collaborate with other managers to coordinate events and promotions to attract customers and increase revenue.
  6. Create and enforce policies and procedures to ensure compliance with company standards.
  7. Manage inventory and ordering to maintain appropriate levels of supplies and products.
  8. Conduct regular meetings with staff to provide feedback, address concerns, and ensure effective communication.
  9. Handle customer complaints and resolve issues in a timely and professional manner.
  10. Stay updated on industry trends and make recommendations for improvements to enhance the guest experience.
  11. Develop and maintain relationships with vendors and suppliers to ensure the best possible products and services are provided.
  12. Ensure compliance with all local, state, and federal laws and regulations.
  13. Collaborate with the marketing team to develop and implement strategies to attract and retain customers.
  14. Conduct regular performance evaluations for staff and provide coaching and training opportunities.
  15. Manage financial transactions and ensure accuracy in daily reporting.
  16. Represent Dave & Buster's in a positive and professional manner at all times.
  17. Continuously seek ways to improve operations and enhance the overall guest experience.
  18. Handle any other duties and responsibilities as assigned by upper management.
Where is this job?
This job is located at Albany, NY, USA
Job Qualifications
  • Strong Leadership Skills And Ability To Effectively Manage A Team.

  • Minimum Of 5 Years Of Experience In Restaurant Or Hospitality Management.

  • Proven Track Record Of Driving Sales And Achieving Financial Goals.

  • Excellent Communication And Interpersonal Skills.

  • Knowledge And Understanding Of Food And Beverage Operations, Including Inventory Management, Cost Control, And Customer Service.

Required Skills
  • Financial Analysis

  • Inventory Management

  • Communication

  • Marketing Strategy

  • Time Management

  • Team Management

  • Leadership

  • Event Planning

  • customer service

  • Sales forecasting

  • Problem-Solving

  • Menu Development

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a General Manager in Albany, NY, USA is between $83,000 and $145,000 per year. This range may vary depending on factors such as the size and location of the company, the specific industry, and the level of experience and qualifications of the individual.

Additional Information
Dave & Buster's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 15th, 2024
Apply BeforeMay 22nd, 2025
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About Dave & Buster's

Dave & Buster's is an American restaurant and entertainment business. Each Dave & Buster's has a full-service restaurant, full bar, and a video arcade. The company has 151 locations in the United States, two in Puerto Rico and two in Canada.

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