Customer Service Agent
Customer Service Agent serving as a Ticket Agent are the first to greet our customers and guide and assist them with the ticketing and baggage check-in process.
- Greet customers and guide and assist them with the ticketing and baggage check-in process.
- Use a computer to sell, print and reissue tickets.
- Manage the check-in process, ensuring that customers have the proper documentation for travel.
- Tag baggage and perform lifting tasks that involve transferring baggage from scales to conveyor belts. Several other lifting tasks will involve handling items as low as floor level and as high as waist level.
- Practices safety conscious behaviors in all operational processes and procedures.
Ability to work well with others in a time sensitive team environment
Consistently makes safety and security, of self and others, the priority
Be 18 years of age or older
Time Management
Customer Service skills
Record Keeping Skills
Verbal communication
Detail Oriented
written communication
Adaptability
Multi-tasker
According to JobzMall, the average salary range for a Customer Service Agent in 5501 Josh Birmingham Pkwy, Charlotte, NC 28208, USA is between $23,000 and $34,000. This is based on the salary range of similar occupations in the same area.
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Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.
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