
Director, Digital Retailing and Merchandising
Challenge Delta to think differently about how it interacts and communicates with its customers and able to develop solutions that create a unique and compelling customer experience. Deliver on Delta’s goals for the development and optimization of home page retailing and product merchandising throughout customers’ travel journeys. Serve as the digital voice of Delta’s brand and manage content, publishing and communication across Delta’s digital ecosystem. Develop audience strategies to identify, segment, and target high value customers with personalized retail experiences. Provide thought leadership, strategic direction, and execution to coordinate and optimize UX broadly across digital channels and serve as the primary relationship manager for Delta's digital Design Agency of Record. Serve as a trusted leader in the Delta Digital organization and build strong working relationships with stakeholders, coworkers, direct reports.
7 yrs+ commercial experience with demonstrated ability to deliver results in a revenue, P&L, merchandising or digital environment
Positive attitude and able to lead change successfully in a fast-paced environment
Proven track record of successfully navigating a cross-functional, matrixed organization
Knowledge of Delta Air Lines and/or the airline industry, travel or eCommerce preferred
Presentation skills
Content Management
Relationship building skills
Time Management Skills
Content + publishing strategy
Verbal communication
written communication
Self-Motivated
Problem-Solving
Detail oriented and highly organized
Multi tasker
Flexible Approach
According to JobzMall, the average salary range for a Director, Digital Retailing and Merchandising in 1030 Delta Blvd, Atlanta, GA 30354, USA is between $105,000 and $145,000. This range is based on a combination of factors including experience, industry and location.
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Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.

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