Elite Service Associate
Provide support and complete service functions for our customers with a focus on STAR Elite agencies. Professionally assist customers with modifications, payments, and written communication. Monitor and resolve any potential customer issues balancing customer satisfaction and the financial impact to the company. Elite Service Associates connect with customers via phone and assist with the following:
- Satisfactory and priority handling of inbound service calls.
- Communicate applicable information to customers regarding DLV Inc.'s products, services, policies and procedures.
Consistently makes safety and security, of self and others, the priority
One year of experience working in customer service and/or travel industry preferred.
Time Management
MS Word
Record Keeping Skills
MS Excel skills
Process Improvement
Verbal communication
written communication
Self-Motivated
Adaptability
Results-Driven
Detail Oriented and Organized
According to JobzMall, the average salary range for a Elite Service Associate in 305 Airport Rd, Minot, ND 58703, USA is between $26,000 to $31,000 per year. This range may vary depending on the experience of the associate, the size of the company, and the location of the job.
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Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.
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