Intern, Reservations
"Are you a detail-oriented and customer-focused individual looking to gain hands-on experience in the aviation industry? Look no further than Delta Air Lines! We are currently seeking a motivated Intern to join our Reservations team and assist with booking and managing flight reservations for our valued customers. As an Intern, you will have the opportunity to learn from experienced professionals, develop essential skills, and make a positive impact on our passengers' travel experience. If you have a passion for travel and possess excellent communication and organizational abilities, we want to hear from you!"
- Assist with booking and managing flight reservations for customers.
- Provide exceptional customer service to passengers.
- Learn and follow company policies and procedures.
- Communicate effectively with team members and customers.
- Maintain a high level of accuracy and attention to detail in all tasks.
- Collaborate with team members to ensure smooth operations.
- Handle and resolve customer inquiries and complaints in a timely and professional manner.
- Gain knowledge and understanding of the aviation industry.
- Assist in maintaining and updating customer records and databases.
- Continuously seek opportunities to improve processes and procedures.
- Adhere to safety and security protocols at all times.
- Participate in training and development programs to enhance skills and knowledge.
- Represent the company in a positive and professional manner at all times.
- Assist with other duties and projects as assigned by management.
Excellent Communication Skills: As An Intern In The Reservations Department, It Is Important To Have Strong Communication Skills In Order To Effectively Assist Customers And Work With Team Members.
Knowledge Of Airline Industry: A Basic Understanding Of The Airline Industry, Including Flight Schedules, Ticket Pricing, And Reservation Systems, Is Essential For This Position.
Attention To Detail: Making Reservations Requires A High Level Of Accuracy, So Attention To Detail Is Crucial In Order To Avoid Errors And Ensure Customer Satisfaction.
Customer Service Experience: Previous Experience In A Customer Service Role Is Highly Valuable For This Position, As Interns Will Be Interacting With Customers On A Daily Basis.
Ability To Work In A Fast-Paced Environment: Working In The Reservations Department Of An Airline Can Be Fast-Paced And Hectic, So The Ability To Stay Calm Under Pressure And Multitask Efficiently Is Important For Success In This Role.
Communication
Time Management
Multitasking
Attention to detail
Conflict Resolution
customer service
Teamwork
Organization
Problem-Solving
Adapt
Reservation System Knowledge
Reservation Processing
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Intern, Reservations in Atlanta, GA, USA is $26,000 to $35,000 per year. This range can vary depending on the specific company and industry, as well as the individual's level of experience and education.
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Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.
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