Delta Air Lines

Manager, Delta SkyMiles Credit Cards

Delta Air Lines

1030 Delta Blvd, Atlanta, GA 30354, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Lead 3 high performing individual contributors to drive co-brand customer engagement and loyalty. Partner closely with American Express and Delta Marketing to develop and execute loyalty initiatives such as card upgrades, member-get-member, adding supplemental cards, spend promotions, trigger messaging. Measure campaign success and apply learnings and best practices to future campaigns. Partner with marketing to define the strategy and direction for brand campaigns, championing the role of the card in card acquisitions to use in targeted channels (email, direct mail). Innovate on new ways to engage customers. Accountable for messaging and positioning of co-brand card benefits across the enterprise. Ensure messaging compliance by overseeing all terms & condition (T&C) updates. Oversees customer servicing escalations related to the credit card by co-managing a shared contractor.

Where is this job?
This job is located at 1030 Delta Blvd, Atlanta, GA 30354, USA
Job Qualifications
  • 7+ years of work experience in marketing, loyalty, engagement, campaign management

  • Ability to see big picture and can also dig into the details

  • Experience in credit card or loyalty programs is a plus

Required Skills
  • Storytelling & Storyboarding

  • Time Management Skills

  • People management skills

  • Campaign management and operations

  • Influence management skills

Soft Skills
  • Results Oriented

  • Detail Oriented

  • Prioritizing skills

  • Adaptability

  • Problem-solving and resourcefulness

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Manager, Delta SkyMiles Credit Cards in 1030 Delta Blvd, Atlanta, GA 30354, USA is between $80,000 and $110,000 per year. The salary range is dependent on the individual's experience and qualifications.

Additional Information
Delta Air Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 8th, 2022
Apply BeforeMay 22nd, 2025
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About Delta Air Lines

Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.

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