Manager, Social Intelligence

Define, implement, and communicate Delta’s social intelligence strategy in support of business priorities and a relentless desire to deliver customer insights. Manage a team of social media analysts to deliver breakthrough, actionable insights supporting brand intelligence and continuous improvement across the enterprise. Identify actionable insights to inform brand planning, content development, reputation management, market research, and competitive analysis. Develop and present social media intelligence reports by translating social media listening data into relatable stories for cross functional and executive audiences. Monitor and communicate audience trends to help shape marketing and communications strategies. Manage social media tools and technology stack including implementation, vendor relationships, and capability education.

According to JobzMall, the average salary range for a Manager, Social Intelligence in 1030 Delta Blvd, Atlanta, GA 30354, USA is between $82,000 and $103,000 per year. The salary range may vary based on the experience and qualifications of the individual.

Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.