Delta Air Lines

Operations Service Manager, Global Cleanliness

Delta Air Lines

1 Pennsylvania Plaza, New York, NY 10119, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As an OSM, you will serve as an operational liaison between Delta and all contracted business partners within a station. In this Delta leader role, you will also monitor for at-risk behaviors through daily safety observations and provide coaching, training, and corrective action as needed. In addition, you participate in Incident Analysis reports, Injury Prevention Group sessions and applicable station safety meetings. Moreover, this role, you will ensure distinctive customer service is delivered by demonstrating a high level of customer focus and sensitivity. You will be responsible for being a key communicator of timely and accurate information and be required to set performance standards and ensure employee accountability. As a Delta leader it is paramount that you will provide support, guidance, coaching and motivation based on individual needs and be a champion leading others through change

Where is this job?
This job is located at 1 Pennsylvania Plaza, New York, NY 10119, USA
Job Qualifications
  • Previous leadership experience, including direct reports

  • Three years of ACS experience in operations and customer service

  • Knowledge of Deltamatic and other relevant airport technology a plus

Required Skills
  • MS Word

  • Time Management Skills

  • Conflict resolution skills

  • MS Excel skills

  • Strong Customer Service skills

Soft Skills
  • Results Oriented

  • Detail Oriented

  • Prioritizing skills

  • flexibility

  • Organizational skills

  • Problem-solving and resourcefulness

  • multitasker

  • Verbal and Written Communication

Compensation

According to JobzMall, the average salary range for a Operations Service Manager, Global Cleanliness in 1 Pennsylvania Plaza, New York, NY 10119, USA is $86,000 to $120,000 per year.

Additional Information
Delta Air Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 8th, 2022
Apply BeforeApril 11th, 2025
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About Delta Air Lines

Delta Air Lines serves nearly 180 million customers each year. With an industry-leading global network, Delta and the Delta Connection carriers offer service to 330 destinations in 61 countries on six continents. Headquartered in Atlanta, Delta employs nearly 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.

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