Sales Support Associate
Are you looking for a challenging and dynamic career in the retail industry? Look no further than Dillard's! We are currently seeking a highly motivated and customer-focused Sales Support Associate to join our team. In this role, you will play a crucial part in ensuring our customers receive exceptional service and support from start to finish. If you have a passion for sales, a keen eye for detail, and love working in a fast-paced environment, we want to hear from you!
- Provide exceptional customer service by greeting, assisting, and interacting with customers in a friendly and professional manner.
- Assist customers in finding products and making purchasing decisions.
- Process transactions accurately and efficiently using the store's point of sale system.
- Keep the sales floor and merchandise organized, clean, and presentable at all times.
- Assist with restocking, replenishing, and displaying merchandise on the sales floor.
- Collaborate with sales team to meet and exceed sales goals and targets.
- Communicate effectively with customers to understand their needs and provide appropriate product recommendations.
- Handle customer inquiries, concerns, and complaints in a timely and professional manner.
- Maintain knowledge of current sales and promotions and effectively communicate them to customers.
- Assist with inventory management and stockroom organization.
- Provide support to sales team with tasks such as completing markdowns, setting up displays, and assisting with special events.
- Continuously strive to improve customer satisfaction and sales performance.
- Adhere to all company policies, procedures, and guidelines.
- Stay updated on product knowledge and trends to effectively assist customers.
- Work collaboratively with team members to ensure a positive and productive work environment.
Strong Communication Skills: A Sales Support Associate At Dillard's Should Possess Excellent Communication Skills, Including The Ability To Effectively Communicate With Customers, Coworkers, And Management.
Customer Service Experience: This Position Requires A Candidate With Prior Customer Service Experience, As They Will Be Interacting With Customers On A Daily Basis And Should Be Able To Handle Any Customer Inquiries Or Concerns.
Attention To Detail: A Sales Support Associate Must Be Detail-Oriented And Have The Ability To Accurately Process Transactions, Handle Paperwork, And Maintain Inventory Levels.
Team Player: Dillard's Is A Team-Oriented Environment, And A Sales Support Associate Should Be Able To Work Well With Others And Contribute To A Positive Team Dynamic.
Knowledge Of Retail Operations: Candidates With Previous Experience In A Retail Setting Or Knowledge Of Retail Operations Will Be Preferred For This Role, As They Will Be Responsible For Supporting The Sales Team And Assisting With Store Operations.
Communication Skills
Data Entry
Inventory Management
Time Management
Product knowledge
Multitasking
Attention to detail
Problem Solving
customer service
Order Processing
Sales Support
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Sales Support Associate in Waco, TX, USA is between $28,000 to $40,000 per year. This range can vary depending on the specific company, industry, and level of experience of the individual. Some factors that may affect the salary range include commission and bonus structures, benefits packages, and cost of living in the area.
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Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.
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