Dillard's

Sales Support Associate

Dillard's

Daytona Beach, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a driven and customer-oriented individual looking for a dynamic career in the retail industry? Dillard's is seeking a Sales Support Associate to join our team and provide exceptional support to our sales department. As a Sales Support Associate, you will play a crucial role in ensuring a seamless shopping experience for our customers by assisting with sales, inventory management, and customer service. We are looking for someone with a passion for sales, strong communication skills, and the ability to thrive in a fast-paced environment. If you are ready to take on a challenging and rewarding role, we want to hear from you!

  1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
  2. Assist sales team with product knowledge and customer inquiries.
  3. Process transactions accurately and efficiently using POS system.
  4. Maintain a clean and organized sales floor by restocking merchandise and keeping displays presentable.
  5. Assist with inventory management by monitoring stock levels and notifying management of any discrepancies or low stock.
  6. Collaborate with sales team to meet and exceed sales goals and targets.
  7. Handle customer complaints and concerns in a timely and professional manner.
  8. Stay up-to-date on current sales and promotions to effectively communicate with customers.
  9. Support sales team with administrative tasks such as scheduling appointments, creating reports, and managing customer information.
  10. Continuously strive to improve customer satisfaction and ensure a positive shopping experience.
  11. Demonstrate a strong understanding of company policies and procedures.
  12. Remain knowledgeable about industry trends and product knowledge to provide customers with accurate information.
  13. Communicate effectively with team members and management to ensure a cohesive and efficient work environment.
  14. Maintain a professional and positive attitude at all times.
  15. Flexibility to work a variety of shifts, including evenings, weekends, and holidays, as needed.
Where is this job?
This job is located at Daytona Beach, FL, USA
Job Qualifications
  • Strong Communication Skills: A Sales Support Associate At Dillard's Must Have Excellent Verbal And Written Communication Skills To Effectively Communicate With Customers And Colleagues.

  • Customer Service Experience: This Position Requires Previous Experience In A Customer-Facing Role, As The Sales Support Associate Will Be Responsible For Providing Top-Notch Customer Service And Addressing Any Inquiries Or Concerns.

  • Attention To Detail: Dillard's Prides Itself On Providing A High-Quality Shopping Experience For Its Customers, And A Sales Support Associate Must Have A Keen Eye For Detail To Ensure That All Merchandise Is Properly Displayed And Stocked.

  • Ability To Work In A Fast-Paced Environment: The Retail Industry Can Be Fast-Paced And Demanding, And A Sales Support Associate Must Be Able To Work Efficiently Under Pressure And Multitask Effectively To Meet The Needs Of Customers And The Store.

  • Knowledge Of Retail Operations: Candidates For This Role Should Have A Basic Understanding Of Retail Operations, Including Inventory Management, Point-Of-Sale Systems, And Visual Merchandising, To Effectively Support The Sales Team And Assist With Store Operations.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Order Processing

  • Sales Support

  • Teamwork

  • Problem-Solving

  • Attention

  • Administrative Tasks

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sales Support Associate in Daytona Beach, FL, USA is between $28,000 and $42,000 per year. This may vary depending on factors such as experience, education, and the specific company or industry.

Additional Information
Dillard's is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2024
Apply BeforeMay 22nd, 2025
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About Dillard's

Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.

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