Salon Associate
Welcome to Dillard's, where we pride ourselves on providing exceptional customer service and a luxurious salon experience. As a Salon Associate, you will have the opportunity to showcase your passion for beauty and fashion while working with a team of talented professionals. We are seeking individuals who are dedicated, creative, and possess excellent communication skills to join our team. If you are driven by a desire to provide top-notch services and create a memorable customer experience, then we want you to be a part of our Dillard's family.
- Greet and welcome customers to Dillard's salon in a friendly and professional manner.
- Provide exceptional customer service by listening to and addressing customer needs and concerns.
- Assist customers in scheduling appointments and recommending appropriate services.
- Ensure the salon is clean, organized, and well-maintained at all times.
- Work collaboratively with a team of salon professionals to create a positive and inviting atmosphere for customers.
- Stay up-to-date on current beauty and fashion trends to provide knowledgeable and personalized recommendations to customers.
- Use excellent communication skills to consult with customers on their desired services and provide them with accurate pricing information.
- Handle cash and credit transactions, including maintaining a balanced cash drawer.
- Follow all safety and sanitation protocols to ensure a clean and hygienic salon environment.
- Continuously strive to meet and exceed sales goals and contribute to the overall success of the salon.
- Attend training sessions and workshops to enhance skills and knowledge in the beauty industry.
- Maintain a professional and well-groomed appearance at all times.
- Build and maintain strong relationships with customers to promote loyalty and repeat business.
- Handle customer complaints and resolve issues in a timely and efficient manner.
- Adhere to company policies and procedures and uphold the values and standards of Dillard's.
Excellent Customer Service Skills: A Salon Associate At Dillard's Must Possess Exceptional Communication And Interpersonal Skills In Order To Provide Top-Notch Customer Service To Clients. This Includes The Ability To Listen And Understand Client Needs, Handle Complaints And Requests, And Maintain A Friendly And Professional Demeanor At All Times.
Experience In Salon Services: Candidates For This Position Should Have Prior Experience In Providing Salon Services Such As Hair Styling, Coloring, And Cutting. They Should Also Be Knowledgeable About Different Hair Types, Treatments, And Products.
Strong Sales Skills: As A Salon Associate At Dillard's, One Of The Main Responsibilities Is To Upsell Salon Services And Products To Clients. Therefore, Candidates Should Have A Proven Track Record Of Sales And Upselling Techniques, As Well As The Ability To Meet And Exceed Sales Targets.
Knowledge Of Beauty Trends And Techniques: It Is Essential For A Salon Associate To Stay Updated On The Latest Beauty Trends, Techniques, And Products. This Includes Attending Trainings And Workshops, Researching Industry Trends, And Actively Seeking Ways To Improve Their Skills.
Team Player: Dillard's Values Teamwork And Collaboration, And As A Salon Associate, One Must Be Able To Work Effectively In A Team Environment. This Includes Assisting Colleagues, Taking On Additional Tasks When Needed, And Maintaining A Positive Attitude Towards Coworkers And Superiors.
Communication
Time Management
Product knowledge
customer service
Retail Sales
Updos
Shampooing
Blow Drying
Hair Styling
Make-Up Application
Color Techniques
Nail
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Salon Associate in Lubbock, TX, USA is between $25,000 and $35,000. However, this can vary based on factors such as experience, location, and the specific salon or company the associate works for. Some salons may also offer commission or bonus opportunities, which can increase overall earnings.
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Dillard's Inc. is an American luxury department store chain with approximately 285 stores in 29 states and headquartered in Little Rock, Arkansas. Currently, the largest number of stores are located in Florida with 42 and Texas with 57.
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