Network Operation Center Engineer

Are you a skilled engineer with a passion for network operations? Do you thrive in fast-paced, dynamic environments? If so, we have an exciting opportunity for you at DXC Technology as a Network Operation Center Engineer. As a member of our team, you will play a critical role in ensuring the smooth functioning of our network operations center and providing top-notch support to our clients. We are seeking a highly motivated individual with a strong technical background, excellent problem-solving skills, and a customer-focused mindset. Join us and be a part of our innovative and collaborative team of experts.

1. Monitor and maintain network operations center (NOC) systems and infrastructure to ensure smooth functioning and maximum uptime for clients.
2. Troubleshoot and resolve complex network issues in a timely and efficient manner.
3. Proactively identify and address potential network problems before they impact clients.
4. Collaborate with cross-functional teams to implement solutions and improvements to network systems.
5. Follow established procedures and protocols for incident response and escalation.
6. Communicate effectively with clients and team members to provide updates on network status and issue resolution.
7. Continuously monitor and analyze network performance and make recommendations for optimization.
8. Stay up-to-date with industry trends and advancements in network technology to provide innovative solutions.
9. Train and mentor junior team members to ensure high-quality service delivery.
10. Adhere to security protocols and ensure compliance with company policies and procedures.
11. Maintain detailed documentation of network configurations, changes, and incident resolutions.
12. Participate in on-call rotation for after-hours support and escalations.
13. Provide exceptional customer service by responding to client inquiries and concerns in a timely and professional manner.
14. Collaborate with vendors and service providers to troubleshoot and resolve network-related issues.
15. Continuously strive for process improvement and implement best practices to enhance network operations.

According to JobzMall, the average salary range for a Network Operation Center Engineer is $60,000 to $100,000 per year. However, this can vary depending on factors such as location, experience, and specific job responsibilities. Some Network Operation Center Engineers may also receive bonuses or additional benefits as part of their compensation package.

DXC Technology Co. is an independent, end-to- end IT services company. It services include Analytics, Application, Business Process, Cloud, Consulting, Enterprise and Cloud Applications, Security, Workplace and Mobility, and Industries.